Customer reviews from motorola.com
Motorola - "One 5G Ace 64 GB" - Gray (Verizon)
Average customer rating
4.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
13
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for Motorola - "One 5G Ace 64 GB" - Gray (Verizon)
Customer Rating
5
Motorola Edge 5G
on May 11, 2022
Posted by: Jason49
from Hinsdale NH
Gender:Male
[This review was collected as part of a promotion.] This is probably the most beautiful phone I have ever owned. The Nebula Blue color looks as though it is changing colors by itself. So very easy to set up
. The camera takes awesome photos and there are so many cool options. Great quality phone!
. The camera takes awesome photos and there are so many cool options. Great quality phone!
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, May 11, 2022
Hi Jason49, We are so thankful for giving us a positive rating. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other Edge (2021) users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en
Written by a customer while visiting motorola.com
Customer Rating
4
Decent
on May 11, 2022
Posted by: Lucky4eva24
from Mn
Gender:Female
[This review was collected as part of a promotion.] The moto edge 5g UW is a decent phone for the price. It's simple to set up and get going, one con is it did not come with a charging box, it did come with a cord, but no box, which wouldn't be a bad thing however it is a usbc to usbc end so we need a usbc connecting box. The camera is pretty good, being a picture taker, I really like to have a good camera, the picture quality is good, crisp and clear, the video is also clear. There are simple gestures that can be turned on in the settings of the phone to get it to do different things like go back on a screen, close the app out, etc. Otherwise the 3 button navigation can be switched on to show 3 icons on the bottom, like an arrow to go back, a square to close the apps that were recently used, and the circle to go straight to the homescreen. I do wish that the moto had the pattern for the lockscreen instead of the fingerprint or digit password settings. The battery will last a long time as long as no apps are being used, if you are using your phone and apps the battery does not seem to hold a long charge by any means. Keep in mind that this phone does not include a headphone jack but can be connected to bluetooth headphones with ease. The color of the phone is beautiful, it is big and easy to see the screen, but bulky with a case on it and not able to fit into pants pockets well. The speed of the phone is exceptional, there is little to no delay when switching to and from apps, or navigating the web. The sound on this phone is really nice, no static, its loud, and crisp. The call quality is great, no more going to a quiet room to hear the person on the other end, as this phone lets me hear the person clearly and loud enough. Overall so far I like this phone and hope that it keeps me loving it!
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care , May 11, 2022
Hi Lucky4eva24, Thank you for taking the time to give us feedback. Glad that you bought one of our phones and everything works for you. Your support and trust in us are much appreciated. Please do check the email that we have sent regarding the missing charger adapter so we properly discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Gorgeous, fast amazing phone
on May 11, 2022
Posted by: Mamaemmz
from Manassas, VA
[This review was collected as part of a promotion.] This phone is everything I could want and more. First the metallic blue color on the back is stunning and so unique, the size of the phone is perfect, the screen is so bright and clear, the sound is crazy loud which is perfect when watching videos, the picture quality is unreal. This phone has a great amount of storage and it was so easy to put my sim card in and set it up. I charged it and the battery has lasted me all day without having to recharge. The phone call quality was perfect it sounded as clear as if we were in the same room. This Motorola phone comes with a Manuel and a usb-c charger (does not contain the wall outlet) but, it charges crazy fast. I had zero buffering on videos and even my emails came through faster. The screen feels so good on your fingers and your finger glides effortlessly when trying to type anything in. My music sounds clear as day on that phone with no static speaker sound sometimes a phone gets. The speed of opening internet pages and videos is unreal. It has a light at the top that flashes when you get a notification which I love because, sometimes I have my phone down and don't hear it go off. Typing is so easy on the phone and the front and rear cameras are flawless. The video quality is absolutely stunning and so clear it looks professional. My selfie pictures are so beautiful and natural that in any light I look so beautiful. The camera zooms in without getting grainy photos. I believe this is the perfect phone for everyone, it is perfect for personal or professional use, this is such a stunning phone and it has everything you need and more. This phone will not disappoint!
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, May 12, 2022
We are so thankful for giving us a positive rating, Mamaemmz. Glad that you bought one of our phones and you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with other Edge 2021 users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en
Written by a customer while visiting motorola.com
Customer Rating
5
Traditional features on an awesome phone
on May 12, 2022
Posted by: MrsHeslar3
from Gainesville, fl
Gender:Female
[This review was collected as part of a promotion.] The Motorola edge is an amazing phone. It has a large amount of space and the capacity to add more. The camera is pretty great for it's price range and it has the old features my family loves. With a shake of the phone, you can set it to turn on the flash light and with a flip flop of it, the camera comes on. It's also pretty amazing that the fingerprint sensor is on the power button so as you go to turn it on, it unlocks. I love it!
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care , May 12, 2022
Thank you for choosing us, MrsHeslar3. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with other Moto Edge (2021) users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en
Written by a customer while visiting motorola.com
Customer Rating
5
Very Nice
on May 15, 2022
Posted by: Vileigh
from Wellsboro, PA
Gender:Female
[This review was collected as part of a promotion.] The Motorola Edge is an extremely nice phone. Easy to set up and transfer your info from old phone onto new phone set up and you can switch to another carrier if needed. This phone has several options to help you set up and learn about your new phone. I must say, the voice on start up still startles me because I am not used to a voice on start up but definitely loving this phone. It's camera is amazing with all that you can do with it and sound quality is equally matching.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 16, 2022
Thank you for giving us a very positive rating, Vileigh. We're glad that you're satisfied with your purchase. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en.
Written by a customer while visiting motorola.com
Customer Rating
4
LOVE this phone!
on May 15, 2022
Posted by: spaceybez
from KS
Gender:Female
[This review was collected as part of a promotion.] I really really like the motorola mobility - motorola edge (2021) phone!! The color is so beautiful, I have nail polish that matches it!! I like that it has a large screen, but still fits nicely in my little hand. It is very fast at loading app, and games, charges quickly, and has a long battery life. My only "complaint" is that I haven't received my case yet and this phone has nothing to grip with, so it's always sliding around. Mine fell off my night stand the other night, twice because the fan vibrated it off, luckily the trash can broke it's fall!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 16, 2022
Thank you for sharing your positive experience using our Moto Edge phone, Spaceybez. We stand by our product and we'd like to know more details about the phone case that you haven't received. Please do check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
4
A little disappointed
on May 16, 2022
Posted by: Headndacloudz78
from Arkansas
Gender:Female
[This review was collected as part of a promotion.] I am a little disappointed by the Motorola Edge 5g UW mobile phone. In comparison to the brand of phones that I have used prior it pales. I was super excited to get this phone, but it was short lived.
The Motorola Edge 5g UW is a fairly large screened phone, that is surprisingly lightweight and fits easily into my hand. It was a little awkward at first, but mostly because of the buttons and navigation being different than what I am used to. This phone has no sd card(memory card) slot so that was a cause for concern until I realized that the phone has an internal storage over 256GB. I like the speed of this phone compared to others that I have used. This phone is not compatible with wireless charging, but it does have biometrics and fingerprint functionality. The Motorola Edge 5g UW is water resistant but that does not mean that it can be submerged in water. It basically means that it is "splash proof." Either way I hope that I do not find out.
My biggest problem with this phone is the camera. It is equipped with multiple cameras, both front and back (selfie) cameras with various pixels, one is stated to be 108MP, 32MP, and then 8MP and 2MP but upon taking a photo the quality looks MUCH lower than the camera on my old phone, whose camera system is much lower.
The Moto Edge is a sleek, stylish design, that has wonderful speed and amazing internal space, but if you are looking for an amazing camera or more than around 256GB of storage with no ability to add more, then you may want to choose a different phone. I would recommend this product to someone who was not worried about taking quality photos, but were looking for speed when using their mobile.
The Motorola Edge 5g UW is a fairly large screened phone, that is surprisingly lightweight and fits easily into my hand. It was a little awkward at first, but mostly because of the buttons and navigation being different than what I am used to. This phone has no sd card(memory card) slot so that was a cause for concern until I realized that the phone has an internal storage over 256GB. I like the speed of this phone compared to others that I have used. This phone is not compatible with wireless charging, but it does have biometrics and fingerprint functionality. The Motorola Edge 5g UW is water resistant but that does not mean that it can be submerged in water. It basically means that it is "splash proof." Either way I hope that I do not find out.
My biggest problem with this phone is the camera. It is equipped with multiple cameras, both front and back (selfie) cameras with various pixels, one is stated to be 108MP, 32MP, and then 8MP and 2MP but upon taking a photo the quality looks MUCH lower than the camera on my old phone, whose camera system is much lower.
The Moto Edge is a sleek, stylish design, that has wonderful speed and amazing internal space, but if you are looking for an amazing camera or more than around 256GB of storage with no ability to add more, then you may want to choose a different phone. I would recommend this product to someone who was not worried about taking quality photos, but were looking for speed when using their mobile.
No, I would not recommend this to a friend.
Response from motorola.comBy Rizza, Motorola Customer Care, May 17, 2022
Hi Headndacloudz78, Thank you for choosing us. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. To improve the resolution of your camera, you can visit this link: https://help.motorola.com/hc/apps/camera/c80h/en-us/index.html?t=CGFP1703261506. If you have questions or concerns, please send us an email at supportforums@motorola.com and we're glad to assist you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Great quality Motorola
on May 17, 2022
Posted by: Sarah 86
from Fort smith arkansas
Gender:Female
[This review was collected as part of a promotion.] Nice phone. Speaker is loud.just wish I could have put my SD card in it. I had lots of music stored.. other than that I'm very happy.the battery lasts over a day between charging..Nice phone. Speaker is loud.just wish I could have put my SD card in it. I had lots of music stored.. other than that I'm very happy.the battery lasts over a day between charging..
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, May 17, 2022
Hi Sarah 86, we're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto Edge (2021) smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en
Written by a customer while visiting motorola.com