Customer reviews from Garmin
Garmin - vívomove Sport Smartwatch 40 mm Fiber-reinforced polymer - Cocoa
Average customer rating
3.7
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
67
4 Stars
44
3 Stars
18
2 Stars
15
1 Star
21
Customer Reviews for Garmin - vívomove Sport Smartwatch 40 mm Fiber-reinforced polymer - Cocoa
Customer Rating
4
Great information
on April 3, 2023
Posted by: StacyB
I’ve had the watch about a month. Very happy with most of the days I’m getting about myself. The face is bigger than I realized, but I’m getting used to it. The only thing I don’t trust is the distance on outside walks. Walking the same route it has said the distance is everything from 1.2 miles to 2.5 miles. The actual distance is 1.7 miles. This is with and without tying to the gps on my phone. I also wish it would give you the number of steps as well as the distance when you go on a walk/run. Overall I’m happy with my purchase.
Written by a customer while visiting Garmin
Customer Rating
3
Still on the fence
on April 10, 2023
Posted by: Miki
I have a hard time reading the digital. The font is too small. I'm considering returning this week or exchanging it for another style
Response from GarminBy Cecil with Garmin, Fitness, April 11, 2023
Thank you for posting a review we appreciate it. We would encourage you to reach out to our team for further assistance so that we can get more details from you and work on a solution.
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Never kept time, now it won’t connect to bluetooth
on April 28, 2023
Posted by: Piece of crap
I “upgraded” and expected better performance. Far from it. The hands/face had the wrong time more than it didn’t and I was never able to correct it via the app—repeatedly got the message that it wasn’t connected to app even though it was. The two days it did work it would not give me a sleep score. Now it won’t connect to my bluetooth/phone at all. I am traveling but am returning this first thing when I get back home. I want to go back to the basic garmin that I had before.
Response from GarminBy Cecil with Garmin, Fitness, May 5, 2023
We are sorry to hear that you had issues with the device. If you have not returned the device to the retailer, we would encourage you to check the software on the device by using Gamin Express on a computer as a double check. Also from our support site you can reach out to our team as well. Thank you for posting a review we appreciate the feedback.
Garmin Express:
https://www.garmin.com/en-US/software/express/windows/
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Garmin Express:
https://www.garmin.com/en-US/software/express/windows/
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Great smartwatch
on April 29, 2023
Posted by: Hendra
Just bought 3 days ago, however now I can not see the steps on the watch and phone. Still struggle to solve it
Response from GarminBy Cecil with Garmin, Fitness, May 5, 2023
Thank you for reaching out to us, we appreciate it. We would ask that you start out on our support site for help setting up the device and also to give you a way to contact our team for assistance as well so that we can get the details from you and work on a solution with you..
Getting Started:
https://support.garmin.com/en-US/?productID=742133&tab=topics&topicTag=region_gettingstarted
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=742133&tab=topics&topicTag=region_gettingstarted
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Absolutely love it!
on May 2, 2023
Posted by: Arita
I got my Garmin watch nearly a month ago. Have been wearing it every day since. Great way to keep track of my daily steps and exercise.
Written by a customer while visiting Garmin
Customer Rating
5
Fantastic hybrid watch
on May 9, 2023
Posted by: Felicia
I LOVE the hybrid watch! I really like that it looks like a traditional watch but has all the functionality I need in a smart watch. I upgraded to this from my vivomove hr after several years and I’m really pleased with it. Lots of features the hr didn’t have, like body battery, pulse ox and advanced sleep monitoring. Such a great watch!
Written by a customer while visiting Garmin
Customer Rating
4
Great, up to the point
on May 9, 2023
Posted by: Milena
Using it for nearly a month now. Seems pretty accurate. What surprised me is that even though it connected to the app, it cannot start a workout I created since watch doesn't support those. A bummer. Sleek and elegant too.
Written by a customer while visiting Garmin
Customer Rating
5
Awesome device love it.
on May 19, 2023
Posted by: Gino
I get different features, and looks great. Like the color black also.
Written by a customer while visiting Garmin