Customer reviews from Garmin
Garmin - vívomove Sport Smartwatch 40 mm Fiber-reinforced polymer - Cocoa
Average customer rating
3.7
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
67
4 Stars
44
3 Stars
18
2 Stars
15
1 Star
21
Customer Reviews for Garmin - vívomove Sport Smartwatch 40 mm Fiber-reinforced polymer - Cocoa
Customer Rating
4
for yoga lovers
on November 6, 2022
Posted by: Smartbotero1
I was looking for a watch that didn't have many features, vivomove sport meets what I wanted, it records my activity and helps me know specifically what I want. especially for those of us who like the practice of yoga, it is ideal and easy to use. In addition, the design is beautiful, I think the best thing is how it mixes the use of a classic watch with a smart watch. I love it and I wish there were more versions of designs and styles.
Written by a customer while visiting Garmin
Customer Rating
1
Pretty disappointed
on November 15, 2022
Posted by: Liz29
I had the choice between Garmin and Fitbit, and in all honesty, I wish I chose Fitbit.
The first time I wore the watch out in public, only 1 week after I got it, the screen got scratched. I was not impressed as all I was doing was sitting at a table. I'm supposed to wear this watch all the time, and it's not fit for purpose in my eyes if it scratches so easily (the scratch is above the digital display so is hard to see now). When I looked this up, it's not covered by Garmin, so now I'm stuck with a scratched watch face.
The next disappointment is that is doesn't seem to measure my distances or steps properly - I always walk with my husband, and at the end of our morning walk he has always completed much more than me, even though we are the same height and walk at the same pace.
These are just a couple of the things that happened as an example - recommend you do your research before buying.
The first time I wore the watch out in public, only 1 week after I got it, the screen got scratched. I was not impressed as all I was doing was sitting at a table. I'm supposed to wear this watch all the time, and it's not fit for purpose in my eyes if it scratches so easily (the scratch is above the digital display so is hard to see now). When I looked this up, it's not covered by Garmin, so now I'm stuck with a scratched watch face.
The next disappointment is that is doesn't seem to measure my distances or steps properly - I always walk with my husband, and at the end of our morning walk he has always completed much more than me, even though we are the same height and walk at the same pace.
These are just a couple of the things that happened as an example - recommend you do your research before buying.
Response from GarminBy Cecil with Garmin , Fitness, November 29, 2022
We are sorry to hear about your experience with the device and would ask that you reach out to our team for assistance so that we can get more details from you and work on a solution with you. Thank you for posting a review.
Please email our team at: product.support@garmin.com
Vivomove Sport Support: https://support.garmin.com/en-US/?productID=742133&tab=topics
Please email our team at: product.support@garmin.com
Vivomove Sport Support: https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Love it.
on November 22, 2022
Posted by: Grammybr03
Got it about 1 week ago and I just love it. The only thing is I'm not sure if its water proof.
Written by a customer while visiting Garmin
Customer Rating
1
Not so sure
on December 2, 2022
Posted by: Ashley16
I just purchased this item and within an hour of having it out of the box it froze. Contacted customer support (who were great) but nothing worked. Not sure if others have experienced this issue or if I just have a fault one.
Response from GarminBy Cecil with Garmin, Fitness, December 6, 2022
Hi Ashley, we are sorry to hear about this issue, the device should be under warranty and if you are still having issues, we would encourage you to reach out to our team so that we can assist you further. Thank you for posting a review we appreciate the feedback.
Please email our team at: product.support@garmin.com
vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Please email our team at: product.support@garmin.com
vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Great Upgrade!
on December 15, 2022
Posted by: Marii
I used to have a Vivo band and I wanted to upgrade to a fancier looking piece. Tried the Lily, was not impressed and switched back. Then, after sometimes, decided to take the leap on this one and I LOVE IT! A great Upgrade with the same functions. All I wanted. Just make sure you get a cover for the face, as it has high chances of getting scratched if you are clumsy (like me.)
Written by a customer while visiting Garmin
Customer Rating
3
Okay
on December 17, 2022
Posted by: Jimbob
Can't figure out how to change the language to English
Response from GarminBy Cecil with Garmin, Fitness, December 20, 2022
Hi Jim, we are sorry that you are having issues like that, we would encourage you to start out o our support site for assistance, from there you can also reach out to our team as well. The language setting can be changed from the device or from the Garmin Connect app if you do already have it paired. Thank you for posting a review.
Language Settings:
https://www8.garmin.com/manuals/webhelp/GUID-771E2160-0B4C-4D41-BBB0-7E490DCF5586/EN-US/GUID-84DD9D72-A919-4571-B831-AEEED9BCF23C.html
Or
https://www8.garmin.com/manuals/webhelp/GUID-771E2160-0B4C-4D41-BBB0-7E490DCF5586/EN-US/GUID-544DFC31-D9F4-458C-BA51-4DD48036C8FA.html
Vivomove Sport:
https://support.garmin.com/en-US/?prevSearchTerm=language%20setting&productID=742133&tab=topics
Language Settings:
https://www8.garmin.com/manuals/webhelp/GUID-771E2160-0B4C-4D41-BBB0-7E490DCF5586/EN-US/GUID-84DD9D72-A919-4571-B831-AEEED9BCF23C.html
Or
https://www8.garmin.com/manuals/webhelp/GUID-771E2160-0B4C-4D41-BBB0-7E490DCF5586/EN-US/GUID-544DFC31-D9F4-458C-BA51-4DD48036C8FA.html
Vivomove Sport:
https://support.garmin.com/en-US/?prevSearchTerm=language%20setting&productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
fashion and smart
on December 21, 2022
Posted by: Haifa 31
I was looking for a cute smartwatch and I couldnt believe me eye when I saw this watch
so cute and smart and also the price for the features is excellent
so cute and smart and also the price for the features is excellent
Written by a customer while visiting Garmin
Customer Rating
5
How wonderful！
on December 23, 2022
Posted by: mi_na.
Thank you sooo much.
Very good! and wonderful.!!
I want to I have to workout more!
Very good! and wonderful.!!
I want to I have to workout more!
Written by a customer while visiting Garmin