Customer reviews from Garmin
Garmin - vívomove Sport Smartwatch 40 mm Fiber-reinforced polymer - Cocoa
Average customer rating
3.7
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
67
4 Stars
44
3 Stars
18
2 Stars
15
1 Star
21
Customer Reviews for Garmin - vívomove Sport Smartwatch 40 mm Fiber-reinforced polymer - Cocoa
Customer Rating
3
Good but battery too small
on June 15, 2022
Posted by: André78720
Very good service but we have to charge the battery every day, it's too often. Once a week would be correct
Response from GarminBy Cecil with Garmin, Fitness, July 7, 2022
We are sorry to hear that you are having battery issues, we would encourage you to start out on our support site for assistance with that and also it will give you a way to contact our team as well. Thank you for posting a review.
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=742133&tab=topics&topicTag=region_batterytips
support.garmin.com
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=742133&tab=topics&topicTag=region_batterytips
support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
2
Garmin make this So frustrating!
on June 16, 2022
Posted by: Siggy
The watch is great so far - an awesome example of minimalistic design with great features. I wanted a classic looking watch that can help with fitness and I thought I had found it with the vivomove sport.
However the frustrations and roadblocks that Garmin put in the way makes me unable to recommend ANY Garmin to my friends.
No1 -you have to have the latest phone - or else garmin connect app wont download, so I cant use my phone with this new watch, and there goes half of the reasons why I bought it. I have to connect to my Ipad just to get it to work.
No2 Accessories - Garmin make a million different bands for all their models, except I am restricted to a 20mm size if I want it to fit on my watch - 20mm is too small, just give me an extra 2mm.
No3 - I cant find a backlight - so the watch is useless after dark
And all of this is after 2 days of using it. It is a birthday present so I will stick with it, but Garmin are their own worst enemy
However the frustrations and roadblocks that Garmin put in the way makes me unable to recommend ANY Garmin to my friends.
No1 -you have to have the latest phone - or else garmin connect app wont download, so I cant use my phone with this new watch, and there goes half of the reasons why I bought it. I have to connect to my Ipad just to get it to work.
No2 Accessories - Garmin make a million different bands for all their models, except I am restricted to a 20mm size if I want it to fit on my watch - 20mm is too small, just give me an extra 2mm.
No3 - I cant find a backlight - so the watch is useless after dark
And all of this is after 2 days of using it. It is a birthday present so I will stick with it, but Garmin are their own worst enemy
Response from GarminBy Cecil with Garmin, Fitness, July 21, 2022
We are sorry that you are having issues like that. We would encourage you to reach out to our team so that we can get more details from you and work on a solution. Thank you for posting a review.
Please email our team at: product.support@garmin.com
vivomove sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Please email our team at: product.support@garmin.com
vivomove sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Awesome smartwatch
on June 24, 2022
Posted by: Eldin
Nice, precize but connection to iPhone is pretty bad, i have to do it like 5 times for smartwatch to be synced with iPhone.
Response from GarminBy Cecil with Garmin, Fitness, July 21, 2022
Thank you for posting a review, we appreciate the feedback. On the pairing issue please review the article below, and also from our site you can also contact our team as well for further assistance.
Garmin Connect App Bluetooth Troubleshooting:
https://support.garmin.com/en-US/?faq=reHBOSC1bt83UTDHqYJZG8&productID=742133&tab=topics&topicTag=region_bluetooth
vivomove Sport Support;
https://support.garmin.com/en-US/?productID=742133&tab=topics
Garmin Connect App Bluetooth Troubleshooting:
https://support.garmin.com/en-US/?faq=reHBOSC1bt83UTDHqYJZG8&productID=742133&tab=topics&topicTag=region_bluetooth
vivomove Sport Support;
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
3
great watch, great functions but BAD battery life
on June 26, 2022
Posted by: Fred of AZNJ
The watch and its functions are exactly what I was looking for. I up graded from my old little Garmin to one with watch face and hands. I would give it a 4 or 5 star if the battery would last 3 to 4 days but the battery goes dead after one day.
Response from GarminBy Cecil with Garmin, Fitness, July 20, 2022
We are happy that you are enjoying the device, however we would ask that you start out on our support site for assistance with the battery life of the device. If you need further assistance you can also reach out to our team from our site as well. Thank you for posting a review.
Battery Life:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=742133&tab=topics&topicTag=region_batterytips
Battery Life:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=742133&tab=topics&topicTag=region_batterytips
Written by a customer while visiting Garmin
Customer Rating
5
Love this fitness tracker/watch
on July 10, 2022
Posted by: Itsirk523
My previous fitness tracker finally bit the dust and I knew I wanted a garmin. So I purchased this fitness tracker and love it. Love the design and all the features!
Written by a customer while visiting Garmin
Customer Rating
4
Classy look, tough, accepts standard watch bands
on July 17, 2022
Posted by: Niko
I’m glad I chose Garmin when I needed to replace my tracker. I was happy to hear that the battery would last up to 5 days, but decided to turn on the sleep tracking option - which brought that claim of 5 days between charges down to about 2. So that’s fine, I can charge it every couple days. I really like the look of an analog watch with the hidden screen. I do find that the screen sometimes doesn’t respond right away, especially if my hands are dirty, so turning off an alarm or looking at an alert or starting an activity isn’t always frustration free, but what do you want, if there were a single button I wouldn’t be able to dive with it on to check my spo2 and the like. Speaking of getting it wet, I’ve noticed that when I do get it wet sometimes it recognizes water as a touch and starts moving through menus as if I were interacting with the touch screen, that’s fine, I was being sarcastic about diving above, I don’t swim often and can use shower time to charge it! No big deal. Overall, I’m very pleased with the purchase and the customer service - despite anything I’ve said, for the price point is it WAY better than what I switched from in almost every way. That almost is because on the other one I could reliably dismiss alarms when my hands are dirty, which is often.
Response from GarminBy Cecil with Garmin, Fitness, July 18, 2022
We are happy to hear that you are enjoying the device. We would encourage you to start out on our support site for assistance with the device and also to give you other ways to reach out to our team. Thank you for posting review.
support.garmin.com
vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
support.garmin.com
vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
3
dissatisfaction
on July 28, 2022
Posted by: ohhwooo
The vibration is weak and the vibration does not continue while the bell is ringing
Response from GarminBy Cecil with Garmin, Fitness, July 29, 2022
We are sorry to hear about your experience with the device, we would encourage you to reach out to our team so that we can get more details from you and work with you on a solution. Thank you for posting a review.
Please email our team at: product.support@garmin.com
Please email our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
5
Great surprise!
on August 5, 2022
Posted by: Smr74
I have had the watch for less than a month and everything it tracks is impressive and fairly accurate compared to Fitbit and Amazfit watches. It also looks classic and not like a normal smartwatch.
Written by a customer while visiting Garmin