Customer reviews from Garmin
Garmin - vívomove Sport Smartwatch 40 mm Fiber-reinforced polymer - Cocoa
Average customer rating
3.7
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
67
4 Stars
44
3 Stars
18
2 Stars
15
1 Star
21
Customer Reviews for Garmin - vívomove Sport Smartwatch 40 mm Fiber-reinforced polymer - Cocoa
Customer Rating
5
Meets all my needs!
on March 13, 2024
Posted by: Gram
I have had this watch for two years and had to have help to reset certain settings on two different occasions. The service department was wonderful and kind in giving me help. Most younger owners would not have needed help to figure how to reset but at 76 this is a whole new adventure. The watch works well and has had no problems with how it works. I would happily recommend this vivomove Sport to everyone.
Written by a customer while visiting Garmin
Customer Rating
2
a huge disappointment
on March 18, 2024
Posted by: clht
Sadly, as usually happens with online shopping, the colour on the website is no where near the colour of the product. the Cocoa colour is ugly -- especially the strap. The watch is uncomfortable to wear. It isn't smart enough to know that it doesn't go to bed with me and assumes because I told it a bedtime, I'm sleeping and gives me a sleep score for up to the time I take it off. When I say I want metric units of measure, I want metric units of measure for everything ... not just my activities. The weather, distance, and sleep widgets are next to useless. I also would like to set the timer for longer than 59 min; and set my exercise time or distance from the watch, not the awkward multilayered app. I do not find the app all that intuitive. I boutght it because I respect the Garmin brand, and wanted the analogue clock face. I think I will return it;l I thought of exchanging it, but I doubt firmware / software issues -- which really are at the heart of what I dislike most about the watch -- differ with the styles.
Response from GarminBy Garmin Fitness, March 19, 2024
Thank you for your review and experience with the Vivomove Sport watch. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Second watch that just stopped working
on March 21, 2024
Posted by: anderp1
this is a replacement for the first one that stopped connecting, the new one just stopped connecting
Response from GarminBy Garmin Fitness, March 22, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Please reach out to our team at: product.support@garmin.com
Vivomove Sport Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Heart Rate Monitor Way Off
on March 27, 2024
Posted by: LaurenG90
I purchased this watch about a month ago because I wanted a hybrid that would still look like an actual watch. I also was excited to have a wearable that focused more on health and wellness than my Apple Watch. However, I realized quickly that the metrics seem way off. When I was on the Stairmaster extremely out of breath, and the machine was reading my heart rate as 153, my watch never recognized me being active and it said my HR was 83 the whole time. I wore my Apple watch and this one at the same time and my Apple watch and the machine were a few numbers off but relatively in the same ballpark range. Now, I am not sure if this is just my watch that may have an issue or if they are all like this I have never owned a Garmin before. so take this review for what it is, my personal experience.
Written by a customer while visiting Garmin
Customer Rating
4
Great value!
on March 28, 2024
Posted by: Higgs
I had a few Fitbits and an old Samsung watch before this, and the Fitbits were great software and fitness focus but lacked in reliability/was buggy, while the Samsung seemed super fancy on-watch software with few bugs but lacked fitness focused features hardware and software wise. Plus Fitbit has gone down hill, imo, with their subscription and being bought by Google.
This Garmin has so far be a great middle ground. Has all the fitness features I want, while remaining bug free. I love the simplicity of the hybrid, allowing for a long battery life but still having the features I want from my smart watch. So far my biggest complaint is the screen brightness is much too dim to see in bright sunlight, so you kinda get stuck just using it as a normal watch.
I feel this is certainly a great purchase if you want a fitness focused smart watch on a budget. The stylish looks make it reasonable to wear around town or at work, too!
Written by a customer while visiting Garmin
Customer Rating
5
Tracks my steps perfectly.
on March 30, 2024
Posted by: DixieKen
Bought this one because my old Garmin gave up the ghost, and the setup was easy to my account. Tracks my steps and exercise perfectly. Very happy with it.
Written by a customer while visiting Garmin
Customer Rating
3
A step forward but still some deficiencies
on April 1, 2024
Posted by: FRSY
I have been using it for one month. Previously I had a Vivomove HR and its LED display failed after 4 years.
Good points of the Sport
- the heart rate sensor is more accurate. My intensity minute scores are way up.
- additional sensors/metrics: sleep score, sleep pulse ox, respiration, body battery
Good points of the Sport
- the heart rate sensor is more accurate. My intensity minute scores are way up.
- additional sensors/metrics: sleep score, sleep pulse ox, respiration, body battery
Not so good points:
- it undercounts steps when I walk with poles. I was expecting MoveIQ to be now smart enough to detect hiking with poles
- battery life is closer 3 days than the advertised 5
- Body Battery lacks normative references. In the meantime, you can track it against yourself
- it undercounts steps when I walk with poles. I was expecting MoveIQ to be now smart enough to detect hiking with poles
- battery life is closer 3 days than the advertised 5
- Body Battery lacks normative references. In the meantime, you can track it against yourself
Response from GarminBy Garmin Fitness, April 2, 2024
Thank you for your review and experience with the Vivomove Sport watch. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Vivomove Sport watch Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Step count Tips:
https://support.garmin.com/en-US/?faq=z1TfJCqajl8ZEZey72gg98&productID=742133&searchQuery=step%20count&tab=topics
Vivomove Sport watch Support:
https://support.garmin.com/en-US/?productID=742133&tab=topics
Step count Tips:
https://support.garmin.com/en-US/?faq=z1TfJCqajl8ZEZey72gg98&productID=742133&searchQuery=step%20count&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
Not very work friendly
on April 5, 2024
Posted by: Memaw 68
Love the watch , but after a day of working in the yard face cracked and I never hit or fell on it.
Response from GarminBy Garmin Fitness, May 3, 2024
Thank you for your review and experience with the Vivomove Sport. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Written by a customer while visiting Garmin