[This review was collected as part of a promotion.] It's wonderful for Thunderbolt 4 devices and works instantly. The only reason I would not give it 5 starts is that, given the price, I would have expected better backward and cross-brand compatibility. In other words, good luck trying to use a non-lenovo usb-c device with this (even with drivers). That said, that's not why I bought it, but it would be good to have all devices work seamlessly.
[This review was collected as part of a promotion.] Always hit and miss connecting Thunderbolt to X1 Carbon. We have at least 15 laptops using these. Sometimes it works flawlessly, sometimes you need to jump through hoops to get it to recognize multiple HDMI and USB ports. Frustrating thing is you can hook it up to another X1 (same model) and it works fine. There is no one fix.....just keep plugging and unplugging it and eventually it will work. Once you get it working it tends to behave afterwards. These things should be plug and play.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 2, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
[This review was collected as part of a promotion.] Easy and quick to set up. Runs two 4K monitors with no issues. Would recommend to anyone wanting a docking station good for the foreseeable future.
A great buy. Really helps with limited laptop port
on December 11, 2022
Posted by: MgoBurn
from Vancouver, BC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works are expected, so far. Used it to boot off a USB drive, run dual monitors, and external keyboard and mouse. Going to make using the laptop for work so much easier.
[This review was collected as part of a promotion.] This does what it's supposed to with 2 major exceptions. First, I have 3 Dell 24 inch monitors that all use displayport and HDMI. I connected two monitors via displayport and one HDMI. One DP monitor cuts out every second constantly making it unusable. Found a long thread on Lenovo forums about it. As a workaround I bought a displayport to DVI cable and that solved the problem instantly.
However now the other monitor will randomly disconnect and reconnect for a few seconds It's far less frequent but still perhaps twice a day and does not appear to be related to anything I'm doing on the machine. Yes, all drivers and firmware are up to date.
Other than that it seems to work fine. At over $400 though I wish it had 2.5gbe ethernet port and a fingerprint scanner on the power button would be fantastic. But outside of the display issues which I know affect a USBC docks, it works.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 29, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
[This review was collected as part of a promotion.] Having issues with the ports on the back not consistently accepting devices
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 3, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
[This review was collected as part of a promotion.] This dock just works! It connects fast, and supports dual 4k @ 60 Hz.
Minor cons: - Only 100W charging, but it works fine to charge and power the Z16 (135W laptop) running at full CPU load. - Not compatible with USB C DP Alt Mode. It might be an issue for shared desks with users that have older laptops.