Customer reviews from Samsung US
Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Morning Blue Glass
Average customer rating
4.2
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
16
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
3
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Morning Blue Glass
Customer Rating
1
Cant customize the colors?
on August 20, 2025
Posted by: chuck
Everything about Bespoke is that you can customize the colors but theres no place to actually do that. They advertise all these colors with no way of actually picking them and ordering them. IT WAS THE HOLE REASON WE BOUGHT THIS FRIDGE. "Choose panels now, and change them later" this quote is a lie for half of the colors they advertise.
Features
1
Response from Samsung USBy Samsung Care, August 20, 2025
Hello Chuck,
We know the disappointment about the panel being unavailable.
You may contact our Support Team via the link below to speak with a live representative should you wish to check the panel's availability.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We know the disappointment about the panel being unavailable.
You may contact our Support Team via the link below to speak with a live representative should you wish to check the panel's availability.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
1
FRENCH DOOR TOP BLACK CHARCOAL PANEL NEVER IN STOC
on June 30, 2025
Posted by: TRCTHEKID
from NEWPORT BEACH CA
A LIGHT TAP WITH A BOTTLE AND THE WHOLE PANEL SHATTERED. THE REPLACEMENT PART IN THE CHARCOAL BLACK GLASS HAS BEEN OUT OF STOCK IN MY ZIP CODE FOR AREA OVER 6 MONTHS. WHAT A JOKE
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Care, July 1, 2025
Hello,
We understand the dismay about what transpired with the panel.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the replacement panel's status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We understand the dismay about what transpired with the panel.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the replacement panel's status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Love the interchangeable panels on the Bespoke
on August 17, 2024
Posted by: Ron F
[This review was collected as part of a promotion.] I purchased these panel shortly after i purchased the refrigerator and am very happy with the color.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy panel swap
on October 9, 2025
Posted by: raccc
from Portland, OR
[This review was collected as part of a promotion.] Well packaged. Very easy to swap out the panel. Love the blue color. Wish Samsung would fix the availability of other panels and colors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Panel Arrived Damaged
on May 17, 2023
Posted by: Sandra
i got an extra set of panels a few months ago and didnt open the box until recently when i was ready to change the panels. i was dissapointed to find the bottom panel was badly bent and dented and now i am unable to use the panels because i’m not willing to pay $150 for one panel. it is my fault for waiting so long to open the panels, but i figured i would chat with samsung just in case they offered any solutions but sadly they couldn’t. now i have 3 good panels and 1 damaged one. the glass panels are much sturdier i regret getting the stainless steel as it is extremely thin and easily bent.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy John, Samsung Customer Care, May 22, 2023
Hi Sandra,
We want to assist you with your refrigerator.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1800-SAMSUNG)
Please provide us with this reference number, 1145802065, to help our team pull up your information when you message us.
Have a great day.
-John
We want to assist you with your refrigerator.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1800-SAMSUNG)
Please provide us with this reference number, 1145802065, to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Great staff I love it is beatifull
on October 6, 2022
Posted by: SimonFran
from Atlanta Ga
[This review was collected as part of a promotion.] I buy my bespoke and I am very happy is the best refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just Tickled Pink
on January 3, 2023
Posted by: Kat5466
from Buford, GA
[This review was collected as part of a promotion.] I have been shopping for a new refrigerator for about five years always finding something I didn't like. I can honestly say there isn't anything I don't like about this one. Not only does it have everything on my list it has extras. First it has the Flex zone drawer I love it. Being able to change from a large produce drawer to a deli drawer to a meat drawer to a wine drawer that is genius. Then their is the fast freeze selection which will come in handy when it's 90 plus and you have bags and bags of groceries. Get them cooled down quickly so they don't start to turn. The metal all cooling feature makes the fridge so energy efficient I can't wait to see my new power bill. Then there are a few things I always but never had like a door alarm I'm so guilty o9f not closing the door all the way it's already let me know about it 3 times . One of the greatest features is you can change the outside color of the fridge that's really a great idea. As two appliances never need to be replaced at the same time which is why I have 3 different colors but because of this I will only have 2 ordering panels to match my one other appliance. The wifi set up to check it while your way is another idea that someone with some smarts thought of. I also love the beverage center the two ice cubes and the water pitcher are a great idea. Those outside water dispenser always looked so dirty and full of germs this is so much more sanitary really like it. I'd say all in all I'm very happy with this fridge and hope to have for many years to come..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on February 26, 2023
Posted by: Bradley
from Huntington Beach, CA
This refrigerator is beautiful. It's smart and I like almost everything about it except that the panels for the top are longer than they need to be. This wouldn't be a problem except the refrigerator opening we put it into has cabinets on top. The panels on the door are taller than they need to be and so they block my cabinets above the refrigerator from opening. The panels do not need to be so tall and if they weren't so tall I'd have functioning doors above the refrigerator. Please make some shorter panels for the top doors!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US