Customer reviews from Samsung US
Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Charcoal Glass
Average customer rating
4.3
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
12
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Charcoal Glass
Customer Rating
1
Don’t waste your money.
on September 22, 2024
Posted by: Frank
Bought this fridge for my wife specifically because of the clementine color panels (orange being her favorite color) and they were never available and finally just got discontinued all together. It’s a decent fridge but that totally blows. Thanks again Samsung you always find a way to disappoint.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy SEA Care, September 23, 2024
Hi Frank,
I can't imagine how happy your wife is receiving the fridge. To check the availability and compatibility of the fridge door panel, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147550827 to help our team pull up your information.
Have a great day.
^Aloe
I can't imagine how happy your wife is receiving the fridge. To check the availability and compatibility of the fridge door panel, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147550827 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
1
Discontinued everything good about this fridge
on April 22, 2025
Posted by: NeedsColor
Bought the fridge specifically for the pink panels which have apparently been discontinued and are no longer available anywhere. I feel like I’ve been totally scammed, how is this a “bespoke” fridge when you discontinue everything that makes it bespoke. Such a huge waste of my time and money.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, April 23, 2025
Greetings,
We understand your disappointment for not getting your desired color for the panel of your refrigerator. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148868333) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand your disappointment for not getting your desired color for the panel of your refrigerator. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148868333) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator with tons of features
on October 28, 2022
Posted by: Spoke2Be
from Boston
[This review was collected as part of a promotion.] I bought this fridge about the month ago and I absolutely love it. It gives me live update on my expired foods and can check up on my grocery when I'm in grocery store. Lots of storage and tons of great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!!
on July 26, 2022
Posted by: Mak46
from Folsom, CA
[This review was collected as part of a promotion.] Amazing Features! The panels look good and family hub is a plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fridge
on November 7, 2024
Posted by: imatoy
from Los Angeles
[This review was collected as part of a promotion.] We got this fridge to replace our Kitchenaid that had died. We are so happy with it. It's gorgeous, the ice makers are fantastic, and it keeps everything cool. One drawback is the black glass though...the fingerprints show up all the time! Kinda a pain to always be wiping it down.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Fridge
on December 30, 2024
Posted by: Louis
[This review was collected as part of a promotion.] Awesome fridge. Black glass is easy to clean and is fingerprint proof.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fridge
on December 31, 2024
Posted by: Gelumbus0412
from El Paso TX
[This review was collected as part of a promotion.] Super awesome refrigerator the beverage center is the coolest thing with the auto fill pitcher. The 2 type of ice is awesome for making drinks and having people over it makes plenty of ice. My wife loves all the space from the French door design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome panels
on November 9, 2022
Posted by: Excited shopper
from Albuquerque, NM
[This review was collected as part of a promotion.] I love the color of these panels. They look great with My stainless steel bespoke refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US