Customer reviews from Samsung US
Samsung - Smart 44dBA Dishwasher with StormWash+ - Stainless Steel
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
112
4 Stars
12
3 Stars
5
2 Stars
3
1 Star
10
82%of customers recommend this product.
(
56 out of
68)
Customer Reviews for Samsung - Smart 44dBA Dishwasher with StormWash+ - Stainless Steel
Customer Rating
5
Great features
on December 6, 2022
Posted by: Deb from Fl
Love this and love how the door pops open when completed. Also the adjustable rack. Awesome
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great equipment!
on January 3, 2023
Posted by: Larryflow71
from Spring, TX
[This review was collected as part of a promotion.] We bought the dishwasher just before Christmas and it looked just as how it was advertised. We definitely love the quiet quality about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Never buy this product.
on March 17, 2023
Posted by: Anonymous
from Massachusetts
This is the worst product I have ever used. I have had this product for over 2 years now and I have never had a cycle where every dish came out clean. I constantly have water trapped in the bottom of the pan. It is impossible to clean and there are 12 screws just to clean the pan. I would never buy a Samsung product again and if you are thinking about this product please reach out to me and I will explain everything that’s wrong with it and why you should choose anything else.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Vannesa, Samsung Care, March 22, 2023
Good day, Justin Haley.
All we want is for you to be able to use your dishwasher to its fullest.
When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed.
Dishes are not clean after dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Improve your dishwasher's cleaning and drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
To get the best performance out of your dishwasher, it’s important to use the correct detergent and rinse aid. With the proper care, your dishes will come out sparkling after every wash.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00066253/
How to use detergent in your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00031847/
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
How to properly load your dishwasher:
https://www.youtube.com/watch?v=ZNbla-A9LOQ
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
If your dishwasher isn't draining, you will need to check the sink's drain for clogs and blockage caused by food, debris and waste, and that the drain hose connection to the sink is straight, not pinched shut, kinked, bent or damaged.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
For more details, you may refer to page 48 of the user manual.
https://downloadcenter.samsung.com/content/UM/202303/20230310165458734/DW7000B_DW80B7070_AA_DD68-00243A-01_EN_MES_FULL.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145591090) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
All we want is for you to be able to use your dishwasher to its fullest.
When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed.
Dishes are not clean after dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Improve your dishwasher's cleaning and drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
To get the best performance out of your dishwasher, it’s important to use the correct detergent and rinse aid. With the proper care, your dishes will come out sparkling after every wash.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00066253/
How to use detergent in your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00031847/
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
How to properly load your dishwasher:
https://www.youtube.com/watch?v=ZNbla-A9LOQ
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
If your dishwasher isn't draining, you will need to check the sink's drain for clogs and blockage caused by food, debris and waste, and that the drain hose connection to the sink is straight, not pinched shut, kinked, bent or damaged.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
For more details, you may refer to page 48 of the user manual.
https://downloadcenter.samsung.com/content/UM/202303/20230310165458734/DW7000B_DW80B7070_AA_DD68-00243A-01_EN_MES_FULL.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145591090) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Written by a customer while visiting Samsung US
Customer Rating
1
Stay away from this junk.
on November 1, 2023
Posted by: Dontbuysamsung
from Baltimore MD
This dishwasher has stopped working after 10 months of use. Samsung will not cover it because the warranty start from day of delivery and not installation. Their techs that that send out have horrible reviews too and are difficult to work with. This is $800+ appliance. It should not be breaking within 5 years of services and yet it has. I will not be recommending Samsung appliances to anyone as the warranty are complete garbage roo. I have to pay their techs almost 30% the cost of the machine just come diagnose the issue which is madness.
Stay away from this junk,.
Stay away from this junk,.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy SEA Care, November 3, 2023
Hello there,
We understand how you feel, and we wish to help you with the warranty claim for your dishwasher.
I have also shared your warranty for your reference.
Warranty
https://www.samsung.com/us/support/service/warranty/DW80B6060UG/AA/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146481420) to help our team pull up your information.
Have a great day.
^Camille
We understand how you feel, and we wish to help you with the warranty claim for your dishwasher.
I have also shared your warranty for your reference.
Warranty
https://www.samsung.com/us/support/service/warranty/DW80B6060UG/AA/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146481420) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Efficient Way To Clean Dishes!
on June 7, 2022
Posted by: Rafii
from Romoville,IL
[This review was collected as part of a promotion.] i am genuinely impressed and satisfied with this product. appearance, quality, and the craftsmanship is what makes this dishwasher standout from the rest. on average, i use my dishwasher once a day, seven days a week. i run it overnight do to its low running noise. - one of my family members didn't even belive me that it is on. what i like the most about this this dishwasher is the multitude of different cycles to choose from. sometimes when i have variety of different types of dishes, pots, silverware and can't decide on what cycle to pick, i just go with "auto" and end up with clean dishes. no matter how grease the cookware is. my favorite feature on the app is the electricity consumption report, followed by expected wash time, and dishwasher clean cycle reminder.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smart Samsung Dishwasher
on November 8, 2022
Posted by: liljayp
from Atlanta, GA
[This review was collected as part of a promotion.] This SAMSUNG Smart Dishwasher with StormWash+™ 44dBA with recessed handle in Black Stainless steel is absolutely great. I really like the sleek design, the polished, clean Black Stainless Steel color and overall design. There are multiple options to choose from to clean the dishes. It was very easy to setup using the SmarThings app and was quickly added to my profile. When on, it is whisper quiet, doesn't shake and I can't even tell that it is on. It thoroughly cleans my dishes and doesn't leave much to do afterwards. It is definitely a focal point in the kitchen along with all my other Samsung products and they all compliment each other. I like that I ca connect it to my WIFI and operate it from the SmartThings app and not have to keep checking on it for completion. I like the Auto Release Door Feature which also notifies me when the cycle selected is complete. There is soo much room inside to place the dishes and it even includes a top rack for flat dishes. The multiple racks can be easily accessible and glides open and close without force. My favorite option thus far is the Delicate wash cycle, I can clean my treasured dishes gently but thoroughly. There is even an option to select the specific rack of dishes to wash. The outside is fingerprint resistant and very easy to wipe of and clean, the inside gets thoroughly cleaned during wash and residue/food isn't left behind on the dishes or bottom of dishwasher. The timer on the door and top near the options is just another benefit of this awesome dishwasher. I am completely satisfied with the dishwasher and so proud of my SAMSUNG CHOICE. No matter what size dishwashing job you have this dishwasher is the one to get it done and I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very disappointed with this dishwasher
on September 9, 2022
Posted by: Tor657
from Missouri
purchased this based on the great reviews. mistake!
1.the drying function is terrible - items are always left with water in them, no matter what i do. my 25 year old kitchenaid dishwasher dried a million times better.
2. interior racks have a lot of wasted space; huge gaps between some of the rows of tines - i guess to put larger items - but i also can't put smaller items because the spaces are too large.
3. the middle row of tines on the middle rack are very oddly shaped - they flare out, and consequently my soup bowls and small dishes don't fit and flop to one side or the other. there's also no place to really put smaller items such as plastic food storage containers.
on the plus side, this dishwasher is very quiet and i like the wifi connectivity. but overall, very disappointed.
1.the drying function is terrible - items are always left with water in them, no matter what i do. my 25 year old kitchenaid dishwasher dried a million times better.
2. interior racks have a lot of wasted space; huge gaps between some of the rows of tines - i guess to put larger items - but i also can't put smaller items because the spaces are too large.
3. the middle row of tines on the middle rack are very oddly shaped - they flare out, and consequently my soup bowls and small dishes don't fit and flop to one side or the other. there's also no place to really put smaller items such as plastic food storage containers.
on the plus side, this dishwasher is very quiet and i like the wifi connectivity. but overall, very disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy Chrystel Mae, Samsung Care, September 22, 2022
Hi Tor657,
We're pleased that you're using our Samsung products! Let us send you some links to help you address your dishwasher concerns.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Turn to pages 18-22 about the proper loading of your Samsung dishwasher and pages 14-15 for the Adjustments:
https://downloadcenter.samsung.com/content/UM/202207/20220708144235390/FM_DW7000B_DW80B7070_AP_EN_MES_0314.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144947872 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Decent dishwasher
on December 11, 2022
Posted by: cl81
from Ohio
[This review was collected as part of a promotion.] I've this for a few months. The auto latch to open the door when the cycle is complete already had to be replaced. Now it works fine. Cleans dishes well. The door is a little flimsy, otherwise it is a good machine.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US