Customer reviews from Samsung US
Samsung - Smart 44dBA Dishwasher with StormWash+ - Stainless Steel
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
112
4 Stars
12
3 Stars
5
2 Stars
3
1 Star
10
82%of customers recommend this product.
(
56 out of
68)
Customer Reviews for Samsung - Smart 44dBA Dishwasher with StormWash+ - Stainless Steel
Customer Rating
1
Worked fine until it didn’t one year later
on April 9, 2024
Posted by: RK22
Not even a full year installed, stopped working. Water not coming in. Verified no blockages. Replaced the water inlet valve. Nothing, water wouldn’t flow into the washer. Of course it’s just out of the one year warranty so not even worth fixing. According to the app, it made it through all of 70 washes before breaking. Ridiculous. Will not buy another Samsung this time.
No, I would not recommend this to a friend.
Performance
1
Value
1
Response from Samsung USBy SEA Care, April 10, 2024
RK22, we want to ensure that your dishwasher performs at its best. Allow us to help you.
Below is a link to help you diagnose if the dishwasher is not filling with water. Please click on the embedded word.
Samsung dishwasher does not start or fill with water
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147031461) to help our team pull up your information.
Have a great day.
^Camille
Below is a link to help you diagnose if the dishwasher is not filling with water. Please click on the embedded word.
Samsung dishwasher does not start or fill with water
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147031461) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Love the wifi enable and that the door opens
on April 16, 2024
Posted by: Shawna
from Heath ohio
We just got moved back in after a fire at our home and the dishwasher works great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Leaks
on June 23, 2024
Posted by: Grh0418
from Clayton, NC
[This review was collected as part of a promotion.] Good dishwasher but it's missing the rubber sound shield below the door. Unit did leak, Samsung advised tech to raise the front and lower the back to keep from leaking. Just think Samsung didn't care to honor workmanship.
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Samsung Care, June 24, 2024
Greetings!
It's frustrating to have a dishwasher that's missing a crucial part and that leaks. We are here to help you out.
I have shared a Samsung link below that will help with your experience with the leak. The link has two radio buttons (Dishwasher is visibly leaking and Dishwasher displays a leakage error code), please select which applies to your situation.
Samsung dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
If the kick plate (rubber sound shield) is missing from your package and have checked everywhere for it, please feel free to get back to us via the following options so we can gather details and assist further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147264131 to help our team pull up your information.
Leo
It's frustrating to have a dishwasher that's missing a crucial part and that leaks. We are here to help you out.
I have shared a Samsung link below that will help with your experience with the leak. The link has two radio buttons (Dishwasher is visibly leaking and Dishwasher displays a leakage error code), please select which applies to your situation.
Samsung dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
If the kick plate (rubber sound shield) is missing from your package and have checked everywhere for it, please feel free to get back to us via the following options so we can gather details and assist further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147264131 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
3
Quiet but cheap parts
on August 19, 2024
Posted by: Tim H
from Orlando, FL
I've only been able to use this dishwasher for a little over a year now, and already parts are coming off. The stemware mechanism is just a little plastic piece that snaps onto the rack and never stays on.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy SEA Care, August 21, 2024
Hi Tim H,
We understand the challenges you had with your dishwasher. We're set to assist in finding solutions.
We would love to speak to you to get more details on how a part of your dishwasher got broken. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147462762) to help our team pull up your information when you message us.
Thank you.
-Kimberly
We understand the challenges you had with your dishwasher. We're set to assist in finding solutions.
We would love to speak to you to get more details on how a part of your dishwasher got broken. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147462762) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
1
THINK TWICE!
on September 1, 2024
Posted by: Matthew
from Ohio
Worked great…at first. We’ve had nothing but problems with this dishwasher in the last 2 years. Several items I’ve been able to troubleshoot on my own—but our most recent is going to cost us 350 to fix out of pocket because the short warranty period is up…it’s not much more to upgrade. This will be our last Samsung dishwasher and we’ve been true Samsung product fans.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy SEA Care, September 3, 2024
We understand how you feel about what is happening with your washer, Matthew. We want more details on what is happening with your unit so that we can provide the necessary assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147495709, to help our team pull up your information when you message us.
Have a great day.
-John
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147495709, to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on October 18, 2024
Posted by: Eddie
Purchased July 2023 and the electrical control panel died in October 2024 2 months after the warranty expired. Cost more to repair than to purchase a new dishwasher from a new company. Absolutely do not recommend Samsung appliances.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, October 18, 2024
Eddie, we want to ensure your dishwasher always functions at its best. We want to speak to you directly and get more information about your control panel for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147612271) to help our team pull up your information.
Have a great day.
^Camille
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147612271) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US