I’ve had these lamps previously and I bought 2 more because they are amazing! The reason for my low rating has to do with quality, both lights we received are flawed and I meant to reach out once we received them but moving across the country, reporting the issue got lost in the shuffle.
1 lamp has a dent in the base. The other lamp’s base isn’t completely flush. Sharing photos for vis.
I would recommend this to a friend!
Response from PhilipsHueBy Nancy G, Philips Hue Support, July 30, 2026
Thank you for your continued support, and we're truly sorry about this experience. Receiving two new lamps with imperfections is understandably frustrating, especially when you know how great they can be.please reach out to our support team through the following link: https://www.philips-hue.com/en-us/support/faq#contact, so we can assist you further and take a closer look at these issues.
The beautiful ambient light that this simple low-profile lamp gives off is amazing. The ombré effect is gorgeous. Perfect for setting moods in the room. I wouldn’t count on it for a bright light in a corner, since there is minimal up light, aimed at the ceiling. However, the glow it provides on the wall can get quite bright, eye level on down.
THe top cover of the LED strip bar was loose - I had to re-attaché it. - it might have been dislodged from the column after it was initially packed at the factory
Reduction in quality & lifetime, increase in price
on May 16, 2022
Posted by: Unhappy Customer
Verified Purchase:Yes
Reduction in overall light intensity from its predecessor. Reduction in lifetime by 10,000 hours which is a 40% reduction from its predecessor. Shorter (and therefore less light emitted) than its predecessor. Price increase simply due to the gradient feature. What exactly is going on here?