Customer reviews from nightowlsp.com
Night Owl - 10 Channel 8 Wi-Fi IP 4K HD 2-Way Audio Cameras, 1TB HD Bluetooth Wi-Fi NVR Surveillance System - White/Black
Average customer rating
4.5
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
89
4 Stars
36
3 Stars
3
2 Stars
2
1 Star
5
93%of customers recommend this product.
(
121 out of
130)
Customer Reviews for Night Owl - 10 Channel 8 Wi-Fi IP 4K HD 2-Way Audio Cameras, 1TB HD Bluetooth Wi-Fi NVR Surveillance System - White/Black
Customer Rating
4
Great image
on June 2, 2020
Posted by: Dmack
from Washington
Gender:Male
I have had it for 2 days now. I have not hooked up to WiFi yet. Easy set up. AMAZING video and picture. Needed tech support for a simple question took 35 min for them to answer. Tech support was awesome and very helpful. The only bad thing I can find with this system is the camera mounts and swivels. You can’t do a down angle and pan right or left. You can only pan left or right. Or pan up or down. Not both at the same time. I also have a wired camera system and on those cameras you can angle them both directions at the same time which makes for better placement. So for these night owl cameras I used a wood wedge on the back of the mount to get my down angle so the camera could pan to either side. Otherwise this systems quality is by far very good
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Anonymous
from McPherson,Kansas
Gender:Female
Verified Purchase:Yes
This is a better system than we could ever imagine, it is user friendly. And easy to set up. Not to mention the clear picture it has
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, June 15, 2020
That is great to hear! Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Michellejax
from Jacksonville FL
Gender:Female
Verified Purchase:Yes
Easy set up and great viewing! My camera's were not preset to my box but was easy to figure out how to add them. Am purchasing 2 more camera's soon.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great Experience
on August 13, 2020
Posted by: BillC
from Florida
Gender:Male
This camera was great for my home. After I set it up it was easy to use. It took no time at all to learn how the app worked and I was up and running. The picture quality was great and I was able to use the audio feature to tell guy delivery a package to my house where to leave it. Great product!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, August 19, 2020
Thank you so much for the review and for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
on August 13, 2020
Posted by: Doctor Freddi Love
from West Palm Beach, Fl
Gender:Male
Easy setup all you had to do was plug in the cameras in a nearby outlet . The
Spotlight is nice and bright And
the app is easy to use . The initial setup was easy to navigate through. The best was seeing the picture quality is amazing.
So clear . I give this a total thumbs up!!!!
Spotlight is nice and bright And
the app is easy to use . The initial setup was easy to navigate through. The best was seeing the picture quality is amazing.
So clear . I give this a total thumbs up!!!!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, August 19, 2020
Thank you for the review! Much appreciated. Happy to hear setup was a breeze and the product is perfect for your needs!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Top notch security
on August 13, 2020
Posted by: Gihi
from West Palm Beach, Florida
I am beyond happy with this product. I used to pay high monthly contract fees to other company, only to be annoyed with constant false alarms . With night owl, it is top notch security at your fingertips. Super easy to install, a diy’s dream. Most important, a steal for such quality. It is without questions one of the best in the market.
I am beyond happy to have chosen night owl product.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, August 14, 2020
Thank you so much for choosing Night Owl and for this review. We truly appreciate your feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Simply Amazing
on August 17, 2020
Posted by: Ricky2020
from Delray beach
Gender:Male
I bought this system a few weeks ago and there is nothing, and I mean nothing not to like about this security system. The quality is great and motion detection have been awesome.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: TammyA
from LA
Gender:Female
Verified Purchase:Yes
The camera are great with very clear picture but the directions for setup and use are very vague. I cannot figure out how to add my husband as a second user so he can view from his phone and tablet.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, August 24, 2020
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com