This is an upgrade to an smaller system we've had for years. The cameras from the old system are compatible with this one and it works great. Have contacted customer service a few times with questions and they are very responsive.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
I received my system a couple weeks ago and got it installed. The cameras are nice, images are clear and crisp, and there are many things that can be configured with the system giving a lot of flexibility. Out of the box my cameras were not pre-paired to the receiver, so nothing worked. The install guide and online videos didn't help. I did an online chat with Support and they walked me through the pairing process. The Support team was great and the pairing process was easy but it was frustrating that I had to go that step. My other ding on the system is that the configuration interface is very old school. At this point, I would have expected to be able to use a web browser on a laptop to configure the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
I ordered the night owl doorbell to add to my night owl IP camera NVR system. The setup was super fast and easy. It integrates with the existing setup and Night Owl Protect app with no issues. However, the video doorbell was recording to my iPhone and not the NVR. I had added the doorbell as a new device at the same place in the protect app where the NVR was added. One I realized it wasn’t part of the NVR system, I removed the doorbell from the protect app, reset the doorbell to factory settings and did the setup again, but added the doorbell from within the NVR device screen. Videos were now recording to the NVR with full NVR settings available for all camera devices which included the doorbell. My only issue so far is with the audio recording. I can’t make out any audible voices on the recordings. The sounds are very very faint. This could be better. Also, the doorbell didn’t ship with any hard copy paper manuals. I like to have paper manuals as well in case I am not near a computer or phone.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
So happy that I bought this alarm system. The cameras have amazing clarity, so much better than Brinks which I was using before. I’ll definitely recommend to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com