Customer reviews from nightowlsp.com
Night Owl - 10 Channel 8 Wi-Fi IP 4K HD 2-Way Audio Cameras, 1TB HD Bluetooth Wi-Fi NVR Surveillance System - White/Black
Average customer rating
4.5 out of 5
4.5
(135 Reviews)
Open Ratings Snapshot
Rating breakdown 135 reviews
5 Stars
89
4 Stars
36
3 Stars
3
2 Stars
2
1 Star
5
93%of customers recommend this product. 
(
121 out of 130
)
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Customer Reviews for Night Owl - 10 Channel 8 Wi-Fi IP 4K HD 2-Way Audio Cameras, 1TB HD Bluetooth Wi-Fi NVR Surveillance System - White/Black
Customer Rating
5 out of 5
5
Great price and excellent customer service.
on December 6, 2021
Posted by: Traveling Tophe
from Gerrardstown WV
Gender:Male
Verified Purchase:Yes
This is an upgrade to an smaller system we've had for years. The cameras from the old system are compatible with this one and it works great. Have contacted customer service a few times with questions and they are very responsive.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Great cameras
on December 14, 2021
Posted by: Mill city guy
from Lowell, MA, United States
Gender:Male
Verified Purchase:Yes
Im very satisfied with these cameras. Would recommend
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Quality
on February 1, 2022
Posted by: Mk3 bear
from Arizona
Gender:Male
Verified Purchase:Yes
Easy set up with impressive picture quality very good camera coverage
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Solid system but configuration is a bear
on March 18, 2022
Posted by: ct37
from Rochester, NY
Gender:Male
Verified Purchase:Yes
I received my system a couple weeks ago and got it installed. The cameras are nice, images are clear and crisp, and there are many things that can be configured with the system giving a lot of flexibility. Out of the box my cameras were not pre-paired to the receiver, so nothing worked. The install guide and online videos didn't help. I did an online chat with Support and they walked me through the pairing process. The Support team was great and the pairing process was easy but it was frustrating that I had to go that step. My other ding on the system is that the configuration interface is very old school. At this point, I would have expected to be able to use a web browser on a laptop to configure the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Easy Setup and Clear Video
on April 6, 2022
Posted by: EddieF
from Tampa, FL
Gender:Male
Verified Purchase:Yes
I ordered the night owl doorbell to add to my night owl IP camera NVR system. The setup was super fast and easy. It integrates with the existing setup and Night Owl Protect app with no issues. However, the video doorbell was recording to my iPhone and not the NVR. I had added the doorbell as a new device at the same place in the protect app where the NVR was added. One I realized it wasn’t part of the NVR system, I removed the doorbell from the protect app, reset the doorbell to factory settings and did the setup again, but added the doorbell from within the NVR device screen. Videos were now recording to the NVR with full NVR settings available for all camera devices which included the doorbell. My only issue so far is with the audio recording. I can’t make out any audible voices on the recordings. The sounds are very very faint. This could be better. Also, the doorbell didn’t ship with any hard copy paper manuals. I like to have paper manuals as well in case I am not near a computer or phone.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
2 out of 5
2
Not great
on April 7, 2022
Posted by: Siisi
from South Carolina, Ladson
Gender:Male
Verified Purchase:Yes
Keeps going off and have to restart over and over again.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Good product
on April 8, 2022
Posted by: Mickey00
from Biloxi, MS
Gender:Female
Bought a few months ago, picture quality is great. Like being able to watch live view anywhere from the app.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Best Alarm System Ever!!
on April 8, 2022
Posted by: Britt Dog
from California
Gender:Male
Verified Purchase:Yes
So happy that I bought this alarm system. The cameras have amazing clarity, so much better than Brinks which I was using before. I’ll definitely recommend to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
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