Customer reviews from Carex.com
Bed Buddy - Hot And Cold Microwaveable Back Wrap - Blue
Average customer rating
4.6 out of 5
4.6
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
4
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Best Buy Privacy Policy
Customer Reviews for Bed Buddy - Hot And Cold Microwaveable Back Wrap - Blue
Customer Rating
5 out of 5
5
We love the back Bed Buddy, but...
on May 23, 2020
Posted by: Patricia
We had a Bed Buddy back heating pad years ago. and absolutely loved it! When we needed a new one, we couldn't find them at any pharmacy, and finally found it again on Amazon. We were thrilled. We got the Bed Buddy, and there were no instructions... just vague ones on the back of the box. After some searching I found a pdf under their questions and answers. Here are the instructions: https://cdn.shopify.com/s/files/1/0240/6504/8681/files/BB_BackWrap_Instructions.pdf
(Microwave BED BUDDY for 1 minute and 15 seconds at standard power. DO NOT leave BED BUDDY unattended while heating. DO NOT exceed 2 minutes total heating time.) There's also other instructions on the pdf.
Written by a customer while visiting Carex.com
Customer Rating
5 out of 5
5
Like it
on October 2, 2019
Posted by: Anna Lyn
I've had this wrap for a couple of weeks & had very good results when I use it.
Written by a customer while visiting Carex.com
Customer Rating
5 out of 5
5
Best Pain Relief Products
on January 11, 2024
Posted by: Jeanne B
The Bed Buddy products are the very best for pain relief. I have been buying them for years for my husband and he loves them. They are great quality and lasted him a long time. My recent purchase was to restock his supply.
Written by a customer while visiting Carex.com
Customer Rating
3 out of 5
3
It's OK
on December 13, 2023
Posted by: Virginia N
It's a good heating pad, but I wish it were larger. The strap is confusing to use.
Written by a customer while visiting Carex.com
Customer Rating
5 out of 5
5
Bed Buddy: Perfect for CRPS
on August 17, 2025
Posted by: Chef_911
I had lost track of my Bed Buddy. Recently, I was diagnosed with Complex Regional Pain Syndrome, for which moist heat is recommended. I searched for a good moist heat product but wasn't able to find one. Today, while reorganizing my linen closet, I found the Bed Buddy. It's perfect for my CRPS. Thank you, Bed Buddy!!!
Response from Carex.comBy Customer ServiceAugust 20, 2025
Thank you so much for sharing your experience. We're glad you were able to rediscover your Bed Buddy and that it’s been helpful in providing the moist heat relief you need for CRPS. It’s wonderful to hear it’s making a positive difference for you.

If you ever need assistance with your order, please contact the retailer’s customer service where it was purchased. For product-related questions, Carex Customer Service is available at 1-800-526-8051.
Written by a customer while visiting Carex.com