Hey there, and thanks for reaching out to us. We regret that you’ve had trouble with connecting your range to WiFi – we know how much value the connected features can add to your cooking experience, and we certainly want to make sure you’re able to connect without issue. Details about setting up the WiFi connection are available on page 16 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000794-5.pdf&_ . We also have a Connected Home Support team that would be happy to assist with getting you connected; if you need to reach out to them, they’re available at 1-800-220-6899 or you can email them at connected@help.geappliances.com .

We do also regret that the oven temperature isn’t matching the temperature you select; we know this may be inconvenient. We do have an option to adjust the oven temperature if you think it’s not matching your selected temperature, by up to 35 degrees F hotter or cooler. Information on how to do so is available on page 12 of the manual.

We hope this information is helpful. We are glad you like the appearance, and we are confident that once the issues with WiFi connectivity and the oven temperature have been resolved, you’ll be happy with the overall range as well. If you have any other concerns or questions, we’re glad to offer assistance any time. Wishing you all the best! -Sarah@GEA