The product is amazing but what frustrated me the most was the website. There was a lot of hoops you had to jump through to purchase the product it would not take my card even though there was plenty of money it kept erroring out and it took me over a week to get it to work.
[This review was collected as part of a promotion.] Perfect for my construction manager. Needed tablet use but real computing abilities. Form is right size. All good.
Very happy with the laptop itself but mine did not come with garaged pen. I called twice before they sent me another pen and I was sent a pen that does not fit in the garage of my laptop. I tried calling again to let them know this and they told me that there were no other available pens compatible with my laptop. Wasn’t sure what else to do but this was the one real negative to me.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 9, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
[This review was collected as part of a promotion.] After having this laptop for a month, I noticed that it has overheating problems. It overheats within 30 minutes, I don`t know if it might be problem with RAM or storage but I have searched online to see what the possible problems might be. I am planning on buying a cooling pad.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 9, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience.
Also, for overheating, we recommend making sure your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.
[This review was collected as part of a promotion.] Keyboard has a good feel. Resolution on screen good. Trackpad seems inconsistent when left click/right click to get menus in various MS Office applications--sometimes a click will open two menus. Size and weight make it very portable. My use: primarily xls and email.
[This review was collected as part of a promotion.] It has decent battery life. Feels a bit slow when you're used to a high end desktop.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 1, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.
I’m in love with my Lenovo 9i. It’s such a great computer with an affordable price. I order it online and the process was so easy and it came in super fast. I highly recommend! Thank you!