Customer reviews from lenovo.com
Lenovo - Yoga 9i 2-in-1 14" UHD Touch Laptop with Pen - Intel Core i7 1195G7 with 16 GB Memory - 512 GB SSD - Windows 11 - Mica
Average customer rating
4.4
(678 Reviews)
Rating breakdown 678 reviews
5 Stars
451
4 Stars
130
3 Stars
40
2 Stars
19
1 Star
38
87%of customers recommend this product.
(
444 out of
510)
Customer Reviews for Lenovo - Yoga 9i 2-in-1 14" UHD Touch Laptop with Pen - Intel Core i7 1195G7 with 16 GB Memory - 512 GB SSD - Windows 11 - Mica
Customer Rating
1
Sent back for repairs after 50- days
on February 27, 2022
Posted by: pmpatt
from Montara , Ca
[This review was collected as part of a promotion.] n my time I have bought 3 Lenovo Desktops and 4 Lenovo Laptops. However in January I bought a Yoga 9-14ITL5. It had a problem that occasionally it wouldn't wake up from sleep mode, A minor inconvenience. However I then got messages saying I had to wait 2 hours to reboot. I called the Tech support at Lenovo and they took control of my Laptop. After they handed control back my Laptop wouldn't even reboot. I have now had to send it to the Lenovo repair center in Houston. This after 50 days!!!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 28, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Customer111111
Verified Purchase:Yes
[This review was collected as part of a promotion.] >12 h battery life
-ubuntu went on but speakers are poor are on linux
Written by a customer while visiting lenovo.com
Posted by: Jim En
Verified Purchase:Yes
It was broken. The WiFi connection maxed out at 10 mbps instead of 100mbps. I had to return it. I bought an Apple MacBook. It works fine.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 8, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: OliveL
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] My only issue i had is that the charger it came with was not the right one. The 3 prong plug is not the standard one for US outlets. When I called customer service they said that that is what Lenovo normally sends out and that the customer is expected to purchase an adapter. I was not aware of it nor does it make sense. I suggest if that is the case then it should be highlighted up front with the product features so we are not taken by surprise. Anyway I was told that I would be issued a $23 refund towards purchasing an adapter So for that alone I take away 1 star.
Otherwise the Laptop is a nice size. Love the leather cover. Keyboard and touch screen are great. Touch pad is okay although I would have liked to have a track point.
Still too early to tell since I have only had it for less than a month. I have not tried out the tablet feature or the pen. But so far everything else is working well and I have no complaints. Great for personal use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nick_g
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer was way too expensive to be crashing and freezing all the time, which it does. I found some Intel graphics setting to turn off that reduced, but did not stop, the freezing. I specifically bought this laptop because of its specs and power. It's very disappointing because my last lenovo laptop also had a ridiculous crashing problem. I guess it was foolish to trust lenovo again. When this laptop is working and not breaking (and again, it does break fairly often), it's really good. Too bad it sucks to much. Don't waste your money. Lenovo has broken my trust too many times.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 20, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. For Lenovo Vantage, please utilize this link https://support.lenovo.com/by/en/solutions/ht505081.
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DanLuuu
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Embarrassed screen bezel, terrible keyboard. portable though.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Also, in looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Isabelle C
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very fast and easy to use. Pen stores inside computer so that you’re less likely to lose it and it doesn’t require a battery. Love this computer.
Written by a customer while visiting lenovo.com
Posted by: DaBriK
from Logan, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the sturdy construction, and the keyboard is incredibly comfortable and responsive. The 11th Gen Intel CPU is worth getting, I was amazed at how fast and snappy the system is. I frequently use Adobe products, and the integrated video and CPU have handled a pretty heavy graphics load without so much of stutter. I am very please with my purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com