Customer reviews from lenovo.com
Lenovo - Yoga 9i 2-in-1 14" UHD Touch Laptop with Pen - Intel Core i7 1195G7 with 16 GB Memory - 512 GB SSD - Windows 11 - Mica
Average customer rating
4.4
(678 Reviews)
Rating breakdown 678 reviews
5 Stars
451
4 Stars
130
3 Stars
40
2 Stars
19
1 Star
38
87%of customers recommend this product.
(
444 out of
510)
Customer Reviews for Lenovo - Yoga 9i 2-in-1 14" UHD Touch Laptop with Pen - Intel Core i7 1195G7 with 16 GB Memory - 512 GB SSD - Windows 11 - Mica
Customer Rating
2
maybe we got a lemon... maybe its a design flaw
on May 30, 2021
Posted by: Shin0bi272
from Durham NC
Bought this product because of its specs as a gift for my girlfriend who just got into nursing school. This review will be from our first impressions and first 3 days of ownership. Its not a pretty picture...
First the positives: Its light weight, fast for common tasks (mostly due to the m.2 drive and 16gb of ram I'd wager), and the 4k screen is very nice for both brightness and quality of image. It can even play games (albeit at 1080p not 4k but if you expect a 2lb laptop with integrated graphics to game at 4k you probably expect politicians to be honest too). At 1080p medium settings, it manages to hold 30-50fps in "7 days to die". The pen seems very accurate and handwriting with it and using it as a mouse is simple and intuitive. The sound is way better than you'd expect for such a tiny laptop and the fact that the speaker is in the hinge means it still sounds great in tablet mode too.
As for the drawbacks there are some serious ones. Upon getting the device and getting it set up my girlfriend went to youtube to watch a video and the thing froze up and black screened. When she tried to open task manager or hit esc nothing happened. Power it off and back on and it comes up to a bit locker recovery screen. Cant find the bitlocker key so she calls lenovo. They tell her to use a pin and reset the thing. Nothing. "Are you sure you put the pin in the right hole? lets try it again." Reset laptop again. still didnt fix the problem. repeated a 3rd time. still didnt fix it. After an hour on the phone the tech says call microsoft. Girlfriend goes to microsoft's website on her phone, "all of our technical support is now online please use our website". Eventually finds the bitlocker key on her own and puts it in. Its a 48 digit code to access her own laptop that she just wanted to reboot because it locked up. This is a terrible idea to enable... ever. Why is it on by default?! I disabled bitlocker and now at least when she has to reboot it that way its just her normal windows pin to get into it. I try using it and it seems to work ok till I go to lenovo's own website and run a scan for problems and it locks up doing that. Go back after restarting and try to scan again to replicate the problem and the scan runs fine. At this point Im thinking its a thermal issue so we put it on her targus laptop cooler from her old laptop. It immediately black screens as soon as we plug it in. Unplug it, restart, plug it back in, black screen again. Get rid of the cooler and just run it on the desk for hours playing 7 days no problem. Go to run netflix app from the start menu, black screen. Reboot, run netflix again, runs for 4 hours straight no problems. At this point I'm thinking its a ram issue but I cant take the ram out because lenovo has so graciously soldiered it to the F'ing motherboard! I could swap the hard drive out but there's no recovery usb included to restore the system should you have to or want to upgrade the drive. I guess if you want any sort of service after your first year you have to pay lenovo because they do not make it easy to fix it yourself.
Conclusion... maybe we got a lemon... maybe its a design flaw. Either way dont buy this laptop unless you just love looking at the windows startup screen.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please refer to our Premium Support at https://pcsupport.lenovo.com/us/en/solutions/support.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DonnaSue
from Dothan, Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this laptop. It’s easy to use and very fast.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: H150
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good size, the screen flip is very smooth. The pen is a great idea but feels way too small, and I have small hands. But I don't think it's a dealbreaker.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nodrog
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this pirchase, superb sound and vision and lightning quick response.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dgiles
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is compact and lightweight and quick and does everything that I need it to do.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anthony 0
from Grand prairie, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is awesome, very beautiful, easy to carry around, very fast processor, overall is a powerful machine
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ProveMe
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with the purchase and the price. Have been waiting for the price to go down
Written by a customer while visiting lenovo.com
Posted by: Lorena Rodriguez
from California
Verified Purchase:Yes
I bought this laptop due to its battery. I had a Lenovo Yoga c930 which didn't last very long because it overheated and the motherboard exploded. I took it to two professionals and they told me that it overheated and the parts that Lenovo used or some small cheap Plastics. So far this computer is working fine but I do notice that it gets really hot as well. Hoping that it will last longer than the other one or I will never buy Lenovo again.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com