Customer Reviews for Lenovo - Yoga 9i 2-in-1 14" UHD Touch Laptop with Pen - Intel Core i7 1195G7 with 16 GB Memory - 512 GB SSD - Windows 11 - Mica
Customer Rating
1
Great when it works
on May 22, 2023
Posted by: MLav
from Dallas, TX
PC does not shut down upon selecting shutdown, only restarts. Also had an issue with it freezing randomy, in the middle of using the web or microsoft apps.
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, June 4, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For any concerns you may have, please consider both our online Technical Support at https://support.lenovo.com/us/en/ as well as contacting our Technical Support via phone at 1-855-253-6686 option 1.
Too heavy, no touch screen and performance not so great.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 21, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. To better accommodate your needs, please consider other options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686 option 2.
Complete piece of crap, spent 3 hours on the first day on 3 different tech support calls. Still couldn’t fix the freezing issue. Been waiting 3 days now for an email saying Lenovo “approved” me getting a replacement…
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 5, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
[This review was collected as part of a promotion.] I love this computer! Best investment I have ever made. I mostly use it for school work and it's great! I just wish the camera was a tad better in quality. That's a small improvement that needs to be made.
[This review was collected as part of a promotion.] The laptop itself is good. It had a premium look and the leather cover has been holding up okay the first couple of weeks. It's also been smooth and with the i7 11th Gen, 8GB Ram, and 512 GB SSD, able to handle most of my day to day tasks.
The biggest drawbacks to this laptop are its premium features - the track pad with it's very unnatural feeling haptic feedback is extremely annoying even after you modify your habits while using it. The palm rest is completely made of glass, and while this looks good, it can be difficult finding the fingerprint sensor.
Honestly, I'd recommend you get the mica one as it has a better, normal track pad with a click feel to it. And the fingerprint sensor is not ultrasonic and performs better.
The track pad is a big let down and many users will be disappointed with it. So, I can only give this laptop 3/5
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully, Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4
Love all the features except the leather cover
on November 9, 2021
Posted by: nanlatj
[This review was collected as part of a promotion.] I recently bought my laptop and it seems to have all the features I was looking forward to in replacing my old Dell laptop. It never occurred to me that I had to worry about leather material on the device itself, since it was not prominently included in the description I overlooked to review additional features. This would have changed my purchasing decision. Please do away with leather material on future generations of the model.