[This review was collected as part of a promotion.] I specifically asked if the touchpad issues had been resolved before purchasing the Yoga 9i and was assured they were. The touchpad issues make the entire laptop unusable. It seemed like it would have been a nice computer besides this, but I will not be able to find out. A disappointment.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 30, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
I bought this at the end of November, and since then discovered it freezes at random using certain applications. It also won't wake up from sleep by default, and you have to google online a fix (most of which don't work) and the solutions are beyond your average computer user.
Lenovo support has thrown me around for over two months now. When I finally got them to agree to service it, they closed my order without calling me and I had to call back to get it reopened. I would never purchase a laptop from them again. It doesn't matter if it works normally, because it freezes at random and kills my work. I have now called lenovo over ten times about this. If I could, I would return this laptop, but I was outside their one month window before it started freezing up.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 30, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email.
[This review was collected as part of a promotion.] Although the product seems very good to me, what I do not like at all is that both the mouse pad and the fingerprint are NOT raised. That is something that is NOT good for anything!
[This review was collected as part of a promotion.] The laptop is very nice and small in form factor. The trackpad is very sensitive with the lightest touch. I am used to clicky touchpads instead of sheet of glass. The leather on the lid is a nice touch to the finish of the laptop.
[This review was collected as part of a promotion.] Wow, just what I expected. This Yoga packs a punch, it’s light, responsive, with vivid screen clarity.