Customer reviews from lenovo.com
Lenovo - Yoga 9i 2-in-1 14" UHD Touch Laptop with Pen - Intel Core i7 1195G7 with 16 GB Memory - 512 GB SSD - Windows 11 - Mica
Average customer rating
4.4
(678 Reviews)
Rating breakdown 678 reviews
5 Stars
451
4 Stars
130
3 Stars
40
2 Stars
19
1 Star
38
87%of customers recommend this product.
(
444 out of
510)
Customer Reviews for Lenovo - Yoga 9i 2-in-1 14" UHD Touch Laptop with Pen - Intel Core i7 1195G7 with 16 GB Memory - 512 GB SSD - Windows 11 - Mica
Posted by: Edie N
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have only had my computer for a few weeks so far it is working very well
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CAPQ
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] My only complaint is that it does not have enough ports. It has only one usb port and no HDMI port, and it could use one more charging port (the smaller port to add a wireless mouse. I added a port docking station, which I think is slowing my mouse a little and an HDMI converter so I could plug it into the docking station. Other than that, I am completely happy with this computer so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
New Laptop Did Not Work
on April 4, 2022
Posted by: Christian12
from San Jose, CA
My brand new laptop screen completely died on me within weeks on purchase. I called customer service repeatedly to get a replacement sent to me. However, customer service was so abysmal that I finally changed my mind and asked for a full refund. Then my refund was delayed by over two months. I had to repeatedly call the company again and hound them for the money. I feel you have lost a customer.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 7, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience as we look to provide our customers with a positive experience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: NancyN
from Vancouver, WA
Verified Purchase:Yes
Love the laptop, works great. Very light, great for traveling,
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Customer01
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am amazed by its design. It does look different from most laptops. Besides the designs, I've been using it for a while and are really happy with the speed. Graphics and sound are also great.
Written by a customer while visiting lenovo.com
Customer Rating
1
Unusable
on April 2, 2022
Posted by: Jill NYC
from New York, NY
I preferred this laptop and when I started the set-up, discovered the keyboard doesn't work, at all. Called support, who walked me through a factory reset, which was supposed to fix it. The keyboard still doesn't work and I can't use the computer.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 4, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Marco VC
from Sunnyvale. California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop is amazing fast and efficient. It is still affordable for its performance
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Imayswitch
from Delton, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I want to like this machine; I have owned previous models that served me well but this one has a glitchy and non-tactile fingerprint reader that has also lead to problems signing on with the pin. Not a satisfied customer at this point.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 4, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com