Customer reviews from Western Digital
WD - Purple Pro 12TB Surveillance Internal Hard Drive
Average customer rating
4.4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for WD - Purple Pro 12TB Surveillance Internal Hard Drive
Customer Rating
2
Drive was faulty. It happens. Returned for a refun
on January 4, 2024
Posted by: Paul123456
Verified Purchase:Yes
Drive was faulty. It happens. Returned for a refund.
I would recommend this to a friend!
Response from Western DigitalBy SM OLS, January 9, 2024
Hello Paul123456,
We're sorry to hear about your user experience with the WD Purple Pro Internal Drive and appreciate your time for providing this review.
We are sorry that you have returned the drive before we had the opportunity to assist you.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure a good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Purple Pro Internal Drive and appreciate your time for providing this review.
We are sorry that you have returned the drive before we had the opportunity to assist you.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure a good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Jepp
Verified Purchase:Yes
Great HDD compatibility with Unifi UNVR. It is a go
Written by a customer while visiting Western Digital
Posted by: OfficePro
Verified Purchase:Yes
I have a lottttt of data so I got this. I did not realize the transfer rates on 3.5inch spinning drives have gone up. With a USB 3 adapter/reader dock this was transferring over 100mbps. It makes the spinning drive sounds that these make, but it is actually quit quiet. I use it exposed versus enclosed so it is a little more clicky sounding, but sound wise, if it were enclosed, it would probably be unnoticeable. Plus, it doesn't sound that bad - I actually miss the sound of data moving around haha. I would need it to be used for years to really write on reliability as I have neevr owned these, but looking at the specs, this appears to be a similar design, if not the same drive as their commercial grade drives for business. I always try to go for the best and I take my data integrity very seriously which si why I chose this specific model. The specs that relate to reliability were the highest I could find at a reasonable price point so I am not disappointed. It actually stays quite cool as I transferred multiple terabytes worth of data at a time and it never really got hot, just warm - and this was in an open dock without a fan or active cooling. When I need to access data or write, it is very quick and never gives me trouble. I am pretty sure I will have this for years - especailly as I always get an overkill for my needs to ensure reliability and longevity.
Written by a customer while visiting Western Digital
Posted by: Gee92
Verified Purchase:Yes
The drives are great and quck shipping. I have about 10 dives of this type I use for cameras and backup system.
Written by a customer while visiting Western Digital
Posted by: Steve F #blackcarsmatter
Verified Purchase:Yes
Working great so far. Using these in raid 5 in a Ubiquiti NVR
I would recommend this to a friend!
Written by a customer while visiting Western Digital