Dead on arrival, at least they refunded ok, only good thing
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS Team, October 17, 2025
Hi, We are truly sorry to hear that your drive arrived not working as expected. We understand how disappointing that can be. We are glad to know the refund process went smoothly, but we'd appreciate another chance to provide you with a better experience. Please feel free to reach out to our support team at https://support-en.wd.com/app/askweb if you decide to give us another try or need help choosing the right product for your setup.
Written by a customer while visiting Western Digital