Customer reviews from Western Digital
WD - Purple Pro 10TB Surveillance Internal Hard Drive
Average customer rating
4.2 out of 5
4.2
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
75%of customers recommend this product. 
(
3 out of 4
)
Best Buy Privacy Policy
Customer Reviews for WD - Purple Pro 10TB Surveillance Internal Hard Drive
Customer Rating
5 out of 5
5
Great
on March 30, 2023
Posted by: Buyer 56
Verified Purchase:Yes
Great product works as expected would definitly buy again
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Lorex
on September 24, 2023
Posted by: Mark T
Verified Purchase:Yes
Working great in our lorex security system, not cool what lorex charges for hdd
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
WD 10Tb HDD is a Good Solution
on January 11, 2023
Posted by: Ambie
Verified Purchase:Yes
WD 10Tb HDD is a good economical solution for a recorder in a residential surveillance system.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Excelwnt
on June 22, 2024
Posted by: Anonymous
Verified Purchase:Yes
Excelent…………………………………………………………………………………………………………….
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
4 out of 5
4
Good drives for NVR
on May 16, 2024
Posted by: Chris W
Verified Purchase:Yes
One out of 4 was DOA. Was able to get a replacement but it was a bit of a hassle. Otherwise the drives work well.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
Never again
on October 16, 2025
Posted by: No Way Jose 5000
Verified Purchase:Yes
Dead on arrival, at least they refunded ok, only good thing
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS TeamOctober 17, 2025
Hi, We are truly sorry to hear that your drive arrived not working as expected. We understand how disappointing that can be. We are glad to know the refund process went smoothly, but we'd appreciate another chance to provide you with a better experience. Please feel free to reach out to our support team at https://support-en.wd.com/app/askweb if you decide to give us another try or need help choosing the right product for your setup.
Written by a customer while visiting Western Digital