Customer reviews from lelo.com
Lelo - HUGO - Massager - Black
Average customer rating
4.7 out of 5
4.7
(222 Reviews)
Open Ratings Snapshot
Rating breakdown 222 reviews
5 Stars
162
4 Stars
48
3 Stars
10
2 Stars
1
1 Star
1
93%of customers recommend this product. 
(
190 out of 204
)
Best Buy Privacy Policy
Customer Reviews for Lelo - HUGO - Massager - Black
Customer Rating
4 out of 5
4
So far, so good.
on November 2, 2022
Posted by: Chome
Verified Purchase:Yes
Seems good, new to all of this. Fit's ok, feels ok. Anxious to try it with the wife; hoping the vibrations get to her through me!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
4 out of 5
4
Good
on December 6, 2022
Posted by: Price
Verified Purchase:Yes
Could have been more for price. Still good value overall
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Customer Rating
4 out of 5
4
High-quality, high performance
on December 13, 2022
Posted by: gnkvssss
Verified Purchase:Yes
Amazing quality, somewhat confusing to get used to. Instructions for use were limited to warranty info. A manual with specific instructions on the different settings and how to use the remote would have been most appreciated. The device is discreet and quiet.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
4 out of 5
4
Good overall, It would be better to improve the sh
on December 21, 2022
Posted by: SidX
Verified Purchase:Yes
good length, the only problem is that it doesn't stays in the hole steadily
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
4 out of 5
4
Remote needs work
on January 19, 2023
Posted by: Oiii
Verified Purchase:Yes
Feels great! The only issue is the remote takes a few try to connect every time.
Written by a customer while visiting lelo.com
Customer Rating
1 out of 5
1
Returned the product. It's simply too big
on March 15, 2023
Posted by: asdfsfas
Verified Purchase:Yes
Too big. Returned the product. I don't think that it's good
No, I would not recommend this to a friend.
Response from lelo.comBy KateLELOMay 5, 2023
Hello, thank you for your review. We try to be transparent as much as possible so we post specifications of our devices under the product pages. I see you already got in contact with our customer support concerning the return of an unopened product. If you will have any questions or need suggestions, feel free to contact us back and we will gladly assist you.
Written by a customer while visiting lelo.com
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