I purchased the Hugo a month ago and it's one of the best purchases that I've ever made. Manual massagers require too much work, whereas the Hugo does the job on its own. I plan to purchase the Loki Wave next!
This is a great toy, it's very sleek. The packaging is really nice, and it comes with a nice bag to store the toy and remote in. The remote looks nice but it's a pain to deal with opening it to change the batteries. The Hugo itself loses its charge quickly it seems like and it takes a while to charge back up. But even with those flaws, the Hugo is a great product and its extra fun for your partner with the remote.