Customer reviews from snowjoe.com
Sun Joe - Cordless Handheld Chainsaw w/2.0-Ah Battery + Charger - Green
Average customer rating
4.7
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
20
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Sun Joe - Cordless Handheld Chainsaw w/2.0-Ah Battery + Charger - Green
Customer Rating
5
Great product
on August 20, 2021
Posted by: Su42
from Greenville Fl
[This review was collected as part of a promotion.] Love this tool,uses it on my gardenia bushes that needed pruning and worked out great,lightweight, easy to use and efficient, very sturdy also,did an amazing job on the bushes,also used it in small branches and the result was very good.
Long lasting battery and no cords to worry about,very pleased with it.
Long lasting battery and no cords to worry about,very pleased with it.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Amazing Tool
on August 20, 2021
Posted by: MrMack
from Mckee, KY
[This review was collected as part of a promotion.] I love the Sun Joe 24V-HCS-LITE cordless pruning saw!!! This saw is a must have for anyone doing anything out doors. The saw is very powerful and not heavy at all. Cuts and makes every job easy to complete. I wished I had this years ago, the saw would have helped me out in a lot of ways. But I have the saw now and I will not loose any opportunities to use this amazing tool. I would recommend the saw to anyone needing a easy way to clean up the landscape.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Works great!
on August 23, 2021
Posted by: ccbryant71
from Granbury TX
[This review was collected as part of a promotion.] This is so easy to use, just charge it up and go! I've been using it to trim back small tree branches and some bushes that are getting our of hand and I have to say this is actually fun to use! It works great and is easy to control. The battery lasts a while which is also a plus! Definitely grab one for the small projects around your house!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Works great!
on August 27, 2021
Posted by: Jennifarout
from OKC
[This review was collected as part of a promotion.] I not only impressed with the quality, of the Sun Joe Cordless Mini Cordless Chainsaw, but, also impressed with how well it works. It is durable, yet lightweight and easy to hold/use. I like that it is cordless and easy to maneuver while also being powerful enough to prune/cut shrubbery branches.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Cuts like butter!
on September 9, 2021
Posted by: mbk61
from Pittsburgh, PA
[This review was collected as part of a promotion.] This product is very easy to use and it works really well. I got it to pruner a Lilac bush that has been growing out of control. I had the whole job completed and cleaned up in less than an hour! Works great!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Perfect for juniper maintenance
on September 11, 2021
Posted by: vambiam
from Colorado Springs, CO
[This review was collected as part of a promotion.] This saw did a good job managing an out of control juniper. I was able to both shape and thin a 40 year old juniper much faster and easier than tackling the job by hand.
It also did well cutting down the elm saplings that are a yearly problem.
It also did well cutting down the elm saplings that are a yearly problem.
Written by a customer while visiting snowjoe.com
Customer Rating
5
New experience with saw!
on September 4, 2024
Posted by: Miner
from Bainbridge, New York
I absolutely love this saw! It works for hours with no issues and I had never run one before. With the safety features it's a great product.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Good chain saw drive gears stripped out quickly
on July 14, 2025
Posted by: Charles Putzer
from Lawton oklahoma
Cool little chain saw bu i purchased 2 of them both the gear inside stripped out. So chains hardly turn i need to find the replacement gear think they are plastic so they are junk without new gears to fix them
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 15, 2025
Dear Charles,
Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience you’ve experienced with your Sun Joe 24V-HCS-LTE chainsaws. This is not the level of quality or performance we strive to deliver, and we understand how frustrating it must be to encounter the same issue with both units.
We truly appreciate your comments regarding the internal drive gear, and we take concerns like yours seriously. Your input helps us identify potential improvements and better support our customers.
We would like to further investigate this matter and work toward a resolution for you. Please reach out to us at our toll-free number, 866-225-9723, available daily from 10 AM–6 PM EST. Our customer care team is ready to assist you and ensure we address your concerns fully.
We’re committed to your satisfaction and will do everything we can to make things right. Thank you again for bringing this to our attention.
Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience you’ve experienced with your Sun Joe 24V-HCS-LTE chainsaws. This is not the level of quality or performance we strive to deliver, and we understand how frustrating it must be to encounter the same issue with both units.
We truly appreciate your comments regarding the internal drive gear, and we take concerns like yours seriously. Your input helps us identify potential improvements and better support our customers.
We would like to further investigate this matter and work toward a resolution for you. Please reach out to us at our toll-free number, 866-225-9723, available daily from 10 AM–6 PM EST. Our customer care team is ready to assist you and ensure we address your concerns fully.
We’re committed to your satisfaction and will do everything we can to make things right. Thank you again for bringing this to our attention.
Written by a customer while visiting snowjoe.com