Customer reviews from weber.com
Weber - Genesis 400 Series Premium Gas Grill Cover - Black
Average customer rating
4.2
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
39
4 Stars
4
3 Stars
13
2 Stars
2
1 Star
4
80%of customers recommend this product.
(
40 out of
50)
Customer Reviews for Weber - Genesis 400 Series Premium Gas Grill Cover - Black
Customer Rating
1
Does not hold up to wind and blows off!
on March 23, 2025
Posted by: Les25
from Murphy, TX
I’ll start with we have been loyal Weber grill customers/owners for over 30 years and very satisfied with the products until my last purchase of the premium grill cover. This cover purchase was to replace our original cover which we used for many years. The new cover was a Christmas present to my husband and I thought I’d made a good choice with the Weber brand. After using during the windier season of early spring in our area, this cover has continually blown off and is much lighter than the previous cover, but I wasn’t anticipating this problem as I thought the Velcro would hold in place, not the case. I see the cover has a 3 yr warranty, but dissatisfied policy is only for 30 days after receipt. Not sure what that is about. Anyway, based on our experience, I would not recommend this cover.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, March 25, 2025
Thank you for your feedback! We are sorry to learn that your grill cover has been blowing off in the wind. Your satisfaction is very important to us!
We would like to ensure your grill cover is the best fit for your grill. Please look for our email outreach soon. Thank you!
We would like to ensure your grill cover is the best fit for your grill. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Nothing like the original to replace the cover
on April 10, 2025
Posted by: Bob_W
from Alpharetta, GA
Verified Purchase:Yes
Replacement for original cover. Meets my requirements and hope it lasts many years.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Velcro straps are weak
on April 22, 2025
Posted by: Fire Dragon
from Virginia
Expertise:Intermediate
I have had the cover for 5 years and fabric is still good but Velcro straps have lost their strength to hold.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Blong
Verified Purchase:Yes
Replacement for original cover when I purchased Weber grill. The original cover had no issue with endurance or quality except for very large hail storm. Replacement was Exactly as expected.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Robert Driscoll
Expertise:Intermediate
Verified Purchase:Yes
Grill cover is pretty flimsy for the money. Previous covers our based were heavier/thicker
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 18, 2025
Thank you for your feedback. We design our Premium Grill Covers with a lightweight yet durable material. This allows moisture to evaporate away from the grill, helping to prevent corrosive conditions. We also back these covers with a 3-year warranty.
We would like to learn more from your experience. Please look for our email outreach soon. Thank you!
We would like to learn more from your experience. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: C3 VA
from VIRGINIA
Verified Purchase:Yes
The city er that came with the grill lasted 7 or 8 years, was time for a new one due to wear and tear. Order shipped right away, perfect fit. Good for another 7-8 years.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Brant M
Verified Purchase:Yes
Grill cover fits perfectly and is easily removed when desiring use
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Philbo Baggins
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
The grill cover fits well, looks good, and fits well. I do think it's a little overpriced, though.
I would recommend this to a friend!
Written by a customer while visiting weber.com