Customer reviews from weber.com
Weber - Genesis 400 Series Premium Gas Grill Cover - Black
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
42
4 Stars
4
3 Stars
14
2 Stars
2
1 Star
4
80%of customers recommend this product.
(
41 out of
51)
Customer Reviews for Weber - Genesis 400 Series Premium Gas Grill Cover - Black
Posted by: TJOH
Verified Purchase:Yes
Seems thinner and cheaper than prior Weber covers I’ve owned
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, August 11, 2023
Thank you for your feedback. We are very sorry to hear you are not completely satisfied with your Premium grill cover. Our covers are light weight and breathable, so they are easy to put on and take off the grill. We offer a 3 year warranty on our covers. If anything goes wrong we will always stand behind our products. Our Care team will be following up with you. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Nicholas Corona
from Franklin Square, NY
Expertise:Intermediate
Verified Purchase:Yes
Cover is a bit on the light side. Doesn’t look like it will last long
Written by a customer while visiting weber.com
Customer Rating
1
Does not hold up to wind and blows off!
on March 23, 2025
Posted by: Les25
from Murphy, TX
I’ll start with we have been loyal Weber grill customers/owners for over 30 years and very satisfied with the products until my last purchase of the premium grill cover. This cover purchase was to replace our original cover which we used for many years. The new cover was a Christmas present to my husband and I thought I’d made a good choice with the Weber brand. After using during the windier season of early spring in our area, this cover has continually blown off and is much lighter than the previous cover, but I wasn’t anticipating this problem as I thought the Velcro would hold in place, not the case. I see the cover has a 3 yr warranty, but dissatisfied policy is only for 30 days after receipt. Not sure what that is about. Anyway, based on our experience, I would not recommend this cover.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, March 25, 2025
Thank you for your feedback! We are sorry to learn that your grill cover has been blowing off in the wind. Your satisfaction is very important to us!
We would like to ensure your grill cover is the best fit for your grill. Please look for our email outreach soon. Thank you!
We would like to ensure your grill cover is the best fit for your grill. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
The velcro straps are of extremely poor quality
on September 4, 2024
Posted by: John3150
from Ormond Beach
Expertise:Intermediate
It fits as it should and has the Weber name on it but the Velcro straps are about as cheap as you can get. I like Weber products not just the grill but the cookware and accessories. I believe they are of better quality. More money but better quality. This cover in my opinion would be ok if it did not have the Weber name on the front and was a third of the price.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Customer Rating
1
Completely Unsatisfactory in High Wind Location
on December 12, 2024
Posted by: ToastedByMyGrill (Cover)
from Westport, CT
The Weber cover I bought recently for my Genesis S-330 has three major flaws, any one of which would make it unfit for duty in my (windy) location. First, the cover is too big for the grill. The wind gets underneath the cover and billows it out, sometimes uncovering one of the doors of the grill stand and leaving it flapping in the wind. Second, the Velcro straps are too short, which keeps me from snugging the cover tightly under the two tables. These two flaws combine to allow the wind regularly to blow the cover completely off the grill. Third, the material of the cover is too thin. My original Weber cover lasted eight years. This one feels like a whole lot less. I'm going hunting for a third party cover with some quality.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, December 13, 2024
Your feedback is very important to us. So sorry to hear you are not completely satisfied with your new Premium grill cover. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Griller Don
from Michigan
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Does not do well on windy days. Should also have Velcro straps near the bottom of the cover to hold the cover more securely.
Response from weber.comBy Weber Grills, Consumer Care, April 25, 2022
Thank you for your feedback. We can understand your frustration with the cover blowing off the grill on windy days. We want to be sure the Velcro straps are fastened tightly beneath the side tables. Our Support team is also reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: Prison Sergeant
from Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It’s kind of thin, I hope it holds up. It does look nice though.
Written by a customer while visiting weber.com
Posted by: BP2022
from North Haven,Ct
Gender:Male
Verified Purchase:Yes
It was easy to assemble and like my last Weber grill it is simply the best, great quality, works incredibly well. I simply love it
I would recommend this to a friend!
Written by a customer while visiting weber.com