Customer reviews from Samsung US
Samsung - Galaxy Book Pro 360 5G 13.3" AMOLED Touch Screen - Intel Core i7-1160G7 - 16GB Memory - 512GB SSD
Average customer rating
4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
3
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
0
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for Samsung - Galaxy Book Pro 360 5G 13.3" AMOLED Touch Screen - Intel Core i7-1160G7 - 16GB Memory - 512GB SSD
Customer Rating
3
Almost Perfect
on December 11, 2021
Posted by: Ryan
from Charlotte NC
i wanted this laptop as it has everything i wanted. thunderbolt 4, touch screen, 360 degrees of folding, 5g connectivity, s pen support, and absolute portability. but, there's one issue, the speakers. the quality is just horrible, as for some reason the speakers can't go more than 30% volume before buzzing weird as if it can't handle high pitches. also, getting my hands on this specific model was a pain, as in the store it never existed.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Response from Samsung USBy Debra, Social & Commerce, December 2, 2022
Hello Ryan, thank you for taking the time to review your Samsung Galaxy Book Pro 360. We appreciate your feedback as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences with our products. Samsung products have a warranty that protects against manufacturing defects in materials and workmanship, linked below. Samsung Support is available for you to troubleshoot your device and answer any questions you have. Please reach out to Samsung Support for further assistance. Thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Fast
on December 15, 2022
Posted by: Annie
from Illinois
[This review was collected as part of a promotion.] I bought this early 2022, so happy I did as this is fast and efficient for so many reasons.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not quite MOBILE useful
on December 14, 2021
Posted by: sleddog
from US
samsung developed what could be a very useful large cell phone like full windows notebook with one exception. there is no gps built in. it folds like a tablet, has full cellular including the most prolific version of 5g, however if you try to use any mapping app you need to carry an external gps device. very counter productive.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great idea, poor execution
on May 24, 2022
Posted by: TravlingCoder
this laptop has been an expensive hassle to deal with. it overheats like crazy, has a ton of quirks that are hard to find answers to, there is a ton of samsung bloatware, etc.
you would be better off getting literally any other laptop (unless you really want the hassle of the fickle 5g connectivity that only works sometimes)
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Debra, Social & Commerce, November 10, 2022
TravlingCoder, we appreciate your feedback on the Samsung Galaxy Book Pro 360. We always strive to be innovative and improve on the design and functionality of our products. Please reach out to Samsung Support for further assistance and help troubleshooting your device, linked below. As always, we would like to thank you for being valued Samsung customer. – Debra smsng.us/Samsung-Support Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
So great!
on August 26, 2022
Posted by: KERoi
from Colorado Springs, CO
i just received my computer today. i am so happy and excited! it is working even better than i expected. the 5g seems to work with verizon on 5g, and 4g lte. i was so worried it wouldn't work, but i just tossed my tablet sim into the machine. it works!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful screen
on October 6, 2022
Posted by: Garywc
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] The fact it's a laptop n a tablet is awesome. The screen is unbelievable. Watching tv or a movie great picture. Being able to connect to all my other samsung products is great. Has to many features to mention.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek and light weight
on December 24, 2022
Posted by: Marie
[This review was collected as part of a promotion.] So far so good. Just started opening it starting it uploading documents and files my only gripe would be that I can't get Google Play store to be able to get some of the apps that I want or link to.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US