Customer reviews from hp.com
HP - Pavilion Gaming Desktop - Intel Core i5-10400F - 16GB Memory - NVIDIA GeForce RTX 2060 - 512GB SSD
Average customer rating
4.2
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
218
4 Stars
49
3 Stars
20
2 Stars
15
1 Star
33
84%of customers recommend this product.
(
152 out of
181)
Customer Reviews for HP - Pavilion Gaming Desktop - Intel Core i5-10400F - 16GB Memory - NVIDIA GeForce RTX 2060 - 512GB SSD
Posted by: Segio B
from SAn Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The computer's design looks good, sober and still shows is a gaming computer, the components make for a very decent purchase in relation the price. The only thing is that the keyboard and mouse included are the cheapest possible. If you are buying a gaming computer you can invest a few more dollars and include a gaming keyboard and mouse. even if they were to come with a cord
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Chris5478
from Orange County CA
Verified Purchase:Yes
Terrible PC - Extremely slow and can barely run basic programs or games - Extreme lag with keyboard and mouse input - This may be a defective unit, however I would not recommend this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Dione
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] great CPU. It comes ready to use. Storage and Ram make this great for video editing and photo work. I bought this pc to give my daughter a leg up in her school work and projects.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Laura in Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect for intended use- teenager playing a few games, editing YouTube videos. Nothing wild but it works beautifully.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SW0MS
from Biloxi MS
Verified Purchase:Yes
I bought this computer month ago, everything works well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JTA54
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for my son so far it seems to be perfect for his needs.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Scott1234567
from Anaheim, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this PC for less than a month, and find it amazing in just about every way. It is quite fast, and at the same time whisper quiet. Plenty of storage with the 2TB HDD. Also, the LED light on the front is a nice touch. HP didn't load a bunch of useless software which I appreciate. All in all, a great purchase!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TechWriter Mama
from Thornton, Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, I love this computer. It provides a significant performance upgrade from my old HP Pavilion laptop. I love the minimalist front panel and the wide selection of connectors. However, I have two major complaints:
1. Documentation. The user guide for this computer is so generic (i.e., written and illustrated to be used with numerous computers) that it is basically useless if you need information about which USB ports are which which. The only way to actually identify the specific ports on my specific computer is to download the Parts Locator interactive document. This document is not referenced the user guide. I discovered it when trying to find a way to turn off the extremely annoying flashing "decorative" green LED on the bottom of the front bezel.
Which leads me to my second complaint about the documentation. I searched the documentation for information about how to turn off the above-mentioned LED. There is absolutely nothing in the documentation. I posted my question to the Community Support Forum. One member told me to use the OMEN gaming hub, to access the LED settings. Again, there is nothing about this app in the documentation provided with the computer. I stumbled upon the app as a result of searching the web, but because the app's documentation is also lacking, I didn't realize that it provided specific LED controls for my computer. Thanks to the information provided on the Community Support Forum I was finally able to turn the LED off.
2. Port Labeling. The ports, particularly the USB A ports, are poorly labeled. The only apparent way to determine which version of USB the ports supported was to look at the colored tab inside the connector. As it turns out, this was not a reliable indicator. I misidentified two of the four ports as being USB3. However, after discovering the Parts Locator, it appears that they are all USB2. To confuse things further, the four USB A ports on the front panel are labeled SS. I have no idea what this designation means and there is no description in the user guide. It was only through the Parts Locator that I discovered that the top two are USB 3 Gen1 and the bottom two are USB 3 Gen 2. I could not have identified them as different based on the front panel labeling. I have no idea what the functional difference between the two types is because there is no information about them in the documentation.
As a former technical writer with 30 years experience in the computer industry, I find the poor documentation for this computer to be shocking. I would expect more from a company like HP.
Features
5
Performance
5
Written by a customer while visiting hp.com