We had our drier for exactly one week before the “little belt” holding the drum snapped. Although still under warranty as the machine was brand new, it took nearly 2 weeks to schedule a service appointment. Making matters worse the technician did not have a replacement belt in stock which is now nearly 2 weeks on back order so have needed to line dry our clothes for over a month so far and still counting!
By Global Customer Support Center, November 29, 2022
Thank you for taking the time to post a review Amanda. We are truly very sorry to learn about your experience with our appliance.
Please do reach out to us at any time, we are available 24/7 via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Inayah
Written by a customer while visiting fisherpaykel.com/us