Customer Reviews for Carex - Step 'N Rest Rolling Walker Rollator - Pink
Customer Rating
5
Step N Rest Rolling Walker
on January 19, 2022
Posted by: Linda
This item was a replacement item for the same model. My old one was 6 years old and getting pretty worn. The drug store where I got the first one, had another brand and model they were using for the insurance co. I declined that item and agreed to pay the difference on a Carex exact replacement. The Carex unit in the box was on the shelf with the price. When I went back to pick it up, they wrote up the paperwork for more than the shelf price! When I pointed that out, the rep said “oh, we had a price increaseâ€. WHAT?!! The advertised shelf sign had the lower orig pricing. I went home with no new walker. I searched online and ordered the one I wanted. It was on sale and worked out to be only slightly more than the difference I would have paid to that dishonest drug store. Carex shipped the unit me and I LOVE it!!! I’m so happy with this particular walker! It’s fabulous. I especially like the small wheel size - they don’t get in the way when maneuvering in tight spots. THANK YOU Carex!!!!!!!!
I just put the Walker together a few days ago. I’m having a problem with the front wheels. When I turn right or left they seem to stick and do not turn freely. Also the right break, when releasing, sticks and the wheel takes several seconds to loosen. If not for that I would give it a five.
The safety instructions say not to use this on grades steeper than 15 degrees, and I see why, but that's not very realistic. I've found that using it backwards down hills is a lot more comfortable to me than doing so forwards, but then I'm at risk of tripping. The best solution for me is to remove the piece going across the frame so that I can sit in the seat and carefully scoot myself down hills (the back wheels don't turn, making this nearly impossible to do sitting in the seat the direction it's meant to be sat in). But aside from the downhill awkwardness, I love this thing. It's way easier to walk with compared to my cane.