Customer reviews from Carex.com
Carex - Toilet Support Rail - Silver
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Carex - Toilet Support Rail - Silver
Customer Rating
5
Great device
on April 25, 2024
Posted by: Carol L
A sturdy device with excellent support. Easy to install and clean. We are very pleased to have it.
Written by a customer while visiting Carex.com
Customer Rating
5
Not good !
on May 31, 2023
Posted by: Customer
My husband broke his femur bone and we tried to use this for him when he got in and off the toilet ., the first time he used this it came out from under heath him and he fell on his hip again and hurt his back! I do not recommend this seat for anyone ! It’s dangerous and not sturdy made at all!!
Written by a customer while visiting Carex.com
Customer Rating
1
Not for asthmatics - it's highly perfumed.
on September 8, 2024
Posted by: wbb
I bought this product several days ago and just unboxed it. Holy cow!, it is extremely fragrant, smelling like perfume. In our house, everything is fragrance free due to allergies and asthma. I don't know how long the product will remain this way, but I can't have it in my house smelling like this. I'd give it zero stars if I could. There should be a warning label on the side cautioning against the "pleasant scent."
No, I would not recommend this to a friend.
Response from Carex.comBy Customer Service, November 11, 2024
We appreciate you sharing your feedback. We’re sorry to hear about your experience with the strong fragrance of this product, especially given the sensitivities in your household. Your health and comfort are important to us. While we’ll pass along this concern to our team, we’d encourage you to contact Carex Customer Service directly at 1-800-526-8051 to discuss your situation and any potential resolutions. Thank you for bringing this to our attention.
Written by a customer while visiting Carex.com
Customer Rating
5
Excellent value and quality.
on February 3, 2026
Posted by: Terry
Bought to provide assistance after my wife's hip replacement surgery. Excellent quality and sturdiness. Easily adjustable.
Written by a customer while visiting Carex.com