Customer reviews from lenovo.com
Lenovo - Yoga 7 14" 2in1 Touchscreen Laptop - Intel Core i7-1165G7 - 12 GB Memory - 512GB SSD - Dark Moss
Average customer rating
4.7
(915 Reviews)
Rating breakdown 915 reviews
5 Stars
702
4 Stars
170
3 Stars
21
2 Stars
5
1 Star
17
96%of customers recommend this product.
(
665 out of
694)
Customer Reviews for Lenovo - Yoga 7 14" 2in1 Touchscreen Laptop - Intel Core i7-1165G7 - 12 GB Memory - 512GB SSD - Dark Moss
Posted by: S_Nishtala
from Atlanta
Verified Purchase:Yes
I had to give 2 stars because I had a problem with microphone being too low on teams app from day 1. I reached out to technical assistance and obviously they couldn't fix it and made me purchase premium support saying that I will get better care. Then the next day I connected to premium support and he messed it more by uninstalling drivers and stuff and ended up with lot of noise coming out of my speakers. While I was trying to tell him about this sound he is replying me for every 5 minutes doing some other work I guess. He finally asked me to ger replacement or refund. I understand this is a software issue and thats why I took premium support which clearly states that software issues are also taken care which did not happen. I tried my best to keep my laptop with me since I liked it but your technical staff and post sales teams is making me give it back and buy DELL. I wanted to have a change from dell which is not happening anymore I guess. Pretty sure all of this review is seen by no one anyway.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 31, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Matt 53
Verified Purchase:Yes
[This review was collected as part of a promotion.] The speakers rattle immediately after purchasing it
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 11, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For audio concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht504841.
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ben Cee
from Pasco WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Seems like a great computer. Does everything I need it to. I thought it came with a stylus, the picture/description wasn't clear enough apparently.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Buddy497
from Schenectady, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am extremely happy with my Yoga 2 in 1. The processor is extremely fast. The screen has fantastic resolution and the sound from the speakers is amazing. The flexibility of having a touch screen is also convenient.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Edgard3186
from Mexico City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a Lenovo Laptop to try a new recomended brand, after 3 Hps, 1 Acer and 1 Toshiba Laptop in a 12 year period, just have it for like 1 month but I fascinated with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Adream114
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very fast and light weight. Works great, holds a charge pretty well, clear screene, no complaints!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jason Goo
from tampa
Verified Purchase:Yes
wireless diplay kept freeti have to reconnect to my samsung TV
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
terrible warranty
on June 29, 2022
Posted by: wagnerlowe
from turkey
Before i bought it despite I asked to costumer services several times on the phone that If i buy it, I will use it in Turkey and i asked if the warranty warranty covers worlwide and if i would have valid warranty and i was told several times it will be valid in Turkey but after i bought it when i had a problem with the laptop. I was told by LENOVO Turkey my warranty is not valid in Turkey then I contacted to Lenovo Us where i ordered my laptop they didnt do anything about it.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 1, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your any inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com