Customer reviews from LEGO
LEGO - Harry Potter TM Hogwarts Moment: Divination Class 76396
Average customer rating
4.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
20
4 Stars
5
3 Stars
5
2 Stars
2
1 Star
1
82%of customers recommend this product.
(
27 out of
33)
Customer Reviews for LEGO - Harry Potter TM Hogwarts Moment: Divination Class 76396
Customer Rating
2
Poorly made pieces
on October 2, 2022
Posted by: MissyD
My daughter spent her birthday money to buy this for herself and was very excited to put it together. However, the pieces are poorly made and will not snap into place on almost the entire left hand side of the book. My husband tried to help her but he had the same issues of it constantly falling apart and they both became frustrated and had to put it away half made.
No, I would not recommend this to a friend.
Response from LEGOBy John, LEGO® Customer Service, October 3, 2022
That's not the kind of experience we want your daughter to have! Please reach out to our experts at LEGO.build/Service-BV so we can take a closer look and get things fixed!
Written by a customer while visiting LEGO
