Customer reviews from frigidaire.ca
Frigidaire - 28.8 Cu. Ft. French Door Refrigerator - Stainless steel
Average customer rating
4.2
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
37
4 Stars
20
3 Stars
7
2 Stars
1
1 Star
5
88%of customers recommend this product.
(
57 out of
65)
Customer Reviews for Frigidaire - 28.8 Cu. Ft. French Door Refrigerator - Stainless steel
Customer Rating
2
Problem with the lift door flap. Difficult to close the door and the door is hanging lol.
on July 8, 2024
Posted by: I cannot recommend the pr
I Purchased this refrigerator last week and says that I have problems with the left door seems like the hinges need realign if you send me S L LANGLEY number I will forward to you photos thank you
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, July 9, 2024
We appreciate you taking the time to provide feedback.
This is not the ownership experience we would want for you, and we can understand your disappointment. We deeply apologize for any inconvenience, and we want you to know that we are here to help. Guidelines for final positioning of the refrigerator can be found on page 9: Installation on Cabinet Leveling & Refrigerator Door Alignment (if necessary) of the complete owner's guide manual: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20811503en.pdf
To provide you with the information of your preferred servicer, please reach out to us on a Live Chat here or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Jaycee
This is not the ownership experience we would want for you, and we can understand your disappointment. We deeply apologize for any inconvenience, and we want you to know that we are here to help. Guidelines for final positioning of the refrigerator can be found on page 9: Installation on Cabinet Leveling & Refrigerator Door Alignment (if necessary) of the complete owner's guide manual: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20811503en.pdf
To provide you with the information of your preferred servicer, please reach out to us on a Live Chat here or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best fridfe I've ever owned
on July 17, 2024
Posted by: KevinU
Does exactly what it is suppose to do with ample room for everything.
Ours arrived with a cracked deli drawer and support was amazing. I was rush shipped a replacement right away.
Ours arrived with a cracked deli drawer and support was amazing. I was rush shipped a replacement right away.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
very happy I got this machine
on August 31, 2024
Posted by: mikey780
I have no regrets about buying this piece of equipment in fact I'm very happy I did. the air circulation is very good - no apparent pockets extreme cold in the refrigerator section. the lighting is bright and uniform intensity throughout the ice maker works well and easy to acceds
it's a quiet unit. and most importantly, it keeps things cold! temperature control is accurate within 1°
it's a quiet unit. and most importantly, it keeps things cold! temperature control is accurate within 1°
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Ice maker does not work and freezer stopped working.
on September 6, 2024
Posted by: Anne not happy
Not even a year old and i have the ice maker not working even after two support calls. Now the freezer packed in and an alarm is going off telling me my freezer is too hot. Lost a freezer full of food and its still not working
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, September 9, 2024
Oh no! This is not what we want to hear. Apologies for the inconvenience this may have caused you. We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention.
We understand that experiencing problems with your french-door refrigerator, particularly with the ice maker and its alarm, can be frightening, but we will rely on our technician's communication from their diagnosis and repair, as well as the options we are able to offer you based on your appliance's previous service call. Rest assured that we always work closely with our technicians to resolve issues on appliances and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
If there is anything we can do to improve your experience or have any specific assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
We understand that experiencing problems with your french-door refrigerator, particularly with the ice maker and its alarm, can be frightening, but we will rely on our technician's communication from their diagnosis and repair, as well as the options we are able to offer you based on your appliance's previous service call. Rest assured that we always work closely with our technicians to resolve issues on appliances and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
If there is anything we can do to improve your experience or have any specific assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Compressor is producing some noise on brand new
on September 23, 2024
Posted by: Faisal
Compressor is producing some noise, it has space and good fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great fridge but still troubleshooting
on December 2, 2024
Posted by: Jennie
Still occasionally makes a loud whirring sound even though we have leveled it twice!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca