Customer reviews from frigidaire.com
Frigidaire - 28.8 Cu. Ft. French Door Refrigerator - Stainless steel
Average customer rating
4.6
(370 Reviews)
Rating breakdown 370 reviews
5 Stars
271
4 Stars
76
3 Stars
11
2 Stars
6
1 Star
6
Customer Reviews for Frigidaire - 28.8 Cu. Ft. French Door Refrigerator - Stainless steel
Customer Rating
5
Love the Room
on December 27, 2022
Posted by: rcroth
[This review was collected as part of a promotion.] We've had our Fridge for a month now & so far we are loving it. Lots of space, the door bins are huge making much easier to organize condiments, dressings, and so much more. The vegetable/fruit bins are also very spacious. After having a Deli drawer I would never would want to be without one. The freezer provide lots of room as well. We don't use the ice maker as we have no plumbing where the fridge is located, however I left the bin in as I use it to separate veggies. I was concerned about stainless steel, opposed to smudge free coating, however it is no issue at all as I purchased a Norwex Stainless Steel clothe which works perfect for cleaning any marks on the outside of the fridge in minutes, so no regrets with the stainless steel. To date we are very pleased with this fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
4
28.8 Cu Ft Refrigerator
on January 3, 2023
Posted by: Gader2469
[This review was collected as part of a promotion.] Have only had this for about a month. So far has worked well. Didn’t want ice or water in the door, so this works for us. Ice maker is in freezer. This takes longer to make ice than our previous unit, which was a different make, but it has finally caught up to keep the ice cube bin fairly full. We use a lot of ice. Seems lately it has been making more ice than before, so we like that. It runs quietly too. The left door edge by the handle has the digital controls and we get lots of beeps because our hands rub across it when we open the door. That’s a little annoying, but can live with it. So far we have not accidentally changed any temperature settings.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 26, 2023
Posted by: Sammyejo
[This review was collected as part of a promotion.] Only 3 shelves instead of 4 and froze on the ice maker and food , the door not sealed well . Not pleased
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 27, 2023
Hi, Sammyejo!
Thanks for sharing your experience! We're sorry to hear that it has not been entirely positive. If your doors are not sealing properly, this can cause condensation or frost to form around the gap. Please check for any damage or warping on the door seal and ensure the doors and cabinet are level using the instructions on page 9 of your Owner's Manual. If items inside the fridge are freezing, try rearranging them for better airflow and avoid blocking the vents. Delicate items like fruits and vegetables are best kept in the crisper drawers. This model should come with four floating shelves as seen in the photos; if you did not receive all four or continue to experience these other issues with the fridge, please reach out to us directly so we can help! We are available by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your experience! We're sorry to hear that it has not been entirely positive. If your doors are not sealing properly, this can cause condensation or frost to form around the gap. Please check for any damage or warping on the door seal and ensure the doors and cabinet are level using the instructions on page 9 of your Owner's Manual. If items inside the fridge are freezing, try rearranging them for better airflow and avoid blocking the vents. Delicate items like fruits and vegetables are best kept in the crisper drawers. This model should come with four floating shelves as seen in the photos; if you did not receive all four or continue to experience these other issues with the fridge, please reach out to us directly so we can help! We are available by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door Refrigerator
on February 7, 2023
Posted by: Dick45
[This review was collected as part of a promotion.] We purchased this refrigerator around 5-6 months ago. So far it's doing exactly what it's supposed to do. Refer is real cold, keeps veggies crisp, milk cold so items last longer. Freezer keeps everything frozen, even ice cream and ice maker is working wonderfully. We give it 5 stars.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge
on February 14, 2023
Posted by: Brutus S
[This review was collected as part of a promotion.] I’m very pleased with my new Frigidaire. The only problem I have is the ice maker that is very slow on making ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 28.8 cu. ft. French door refrigerator
on March 4, 2023
Posted by: Jean Michael
[This review was collected as part of a promotion.] I have owned Frigidaire products (specifically refrigerators for over 13 years now and the company really stands by its product. We've have had some issues with some of the appliances but the warranty and customer service has been outstanding to work with. Your going to have problems no matter what but how will the get handled makes a huge difference. PLUS, the product is pleasing to look at and always have products priced for many different budgets. I would purchase Frigidaire again and highly recommend it to others.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Five service calls in the first six months
on April 1, 2023
Posted by: AHopkins
[This review was collected as part of a promotion.] I'm very dissatisfied with the refrigerator. The design is great. It's spacious and well thought out. Unfortunately, after only three months I have had the compressor replaced, ice maker disconnected, and now have the high temperature alarm going off every few minutes.
Response from frigidaire.comBy John , Online Outreach Specialist, April 4, 2023
Hi there, AHopkins. We feel terrible to hear that you’re having this experience with your new refrigerator. We showed you were able to reconnect with our Customer Care Team, and you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please contact us via Live Chat or call us at 1-800-374-4432, and we will dive right in. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
2
So far it is not good
on April 14, 2023
Posted by: sdenney
[This review was collected as part of a promotion.] It makes a loud buzz noise like the shot clock in basketball. The freezer door does not close properly. The design of the shelves are not as good as other manufacturers.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 17, 2023
Hi, Sdenney. We're sorry to hear this is how you feel, and we regret that our product did not meet your expectations. We hope we can do something to make you feel better. You may view more information on normal operating noises in the video at the following link: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/. What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you need more assistance, please reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com