Customer reviews from frigidaire.com
Frigidaire - 28.8 Cu. Ft. French Door Refrigerator - Stainless steel
Average customer rating
4.6
(370 Reviews)
Rating breakdown 370 reviews
5 Stars
271
4 Stars
76
3 Stars
11
2 Stars
6
1 Star
6
Customer Reviews for Frigidaire - 28.8 Cu. Ft. French Door Refrigerator - Stainless steel
Customer Rating
4
on July 30, 2023
Posted by: Tk68
[This review was collected as part of a promotion.] The only complaint is the way the plastic it comes in sticks in the cracks all the way around and it didn’t get cut out properly at install. Otherwise we really are enjoying the space and the tons of light inside.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Arrived damaged
on August 3, 2023
Posted by: Trish33B
[This review was collected as part of a promotion.] I've had my refrigerator for over 2 weeks and it arrived damaged. I'm currently waiting for parts to repair the freezer door so I don't have ice buildup because the door won't close properly. I had a long wait to get through to customer service to schedule repairs.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 7, 2023
We're disappointed to learn that you've experienced issues with your refrigerator in such a short time, Trish. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best product may malfunction. However, we want to ensure that your refrigerator will go back to its normal operating condition, so if you have questions or need assistance with the repair process, please let us know. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Fridge but Parts Misaligned
on August 8, 2023
Posted by: EmilysNewFridge
[This review was collected as part of a promotion.] Overall, I really enjoy the fridge and the ice maker makes square ice, which is great for water bottles and everyday use. However, after using the fridge for a week, I noticed the seal between the French doors did not entirely seal and the portion that should open when the left door is opened is too short to catch the groove and open.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on August 22, 2023
Posted by: RaineD
[This review was collected as part of a promotion.] After FOUR failed attempts to find an LG model that actually cooled, we got this baby. Got to optimum temperature the same day and that sure made us happy! But even though it wasn't exactly what we wanted, we've found it works very well for us. Nice and big, no wasted space for water dispenser, sleek design. The chilling drawers close all the way (found that many leave a gap), adjustable shelves, liking the air filter - no smells at all and the six-month replacement won't cost a fortune. The ONLY thing we don't love and is a small inconvenience, is that because it still has the option of making ice, when the freezer is opened, the top shelf doesn't automatically open. It needs to be pulled out over the deeper portion.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we wanted!
on September 1, 2023
Posted by: feigtree
[This review was collected as part of a promotion.] Our old fridge died and in a panic we did as much research as possible and chose this model that was in our price range. One month in, we are very happy with the fridge. The space is laid out well and we don't even know what to do with all of the space. It is a huge improvement from our old fridge. Our magnets hold well and look quite good on it as well.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks good but…..
on September 6, 2023
Posted by: Rick289
[This review was collected as part of a promotion.] The little details on this fridge will drive you crazy, loud buzzing, random beeps, and worst of all the loud squeak every time the left door is opened on its own.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, September 11, 2023
Good day, Nick! We're sad to hear that the refrigerator didn't match your expectations, and we appreciate you taking the time to share your feedback with us. Please allow time for the refrigerator to chill the water. Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. To address your other concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
It is Satisfactory!
on September 8, 2023
Posted by: So Far It Is Working
[This review was collected as part of a promotion.] So far the refrigerator is working well! (It should, though, it has only been a month! ) The freezer needs more organizational areas to accommodate the various types of food items we have. I do like the space inside the fridge and I like the movable shelves.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 11, 2023
Wow! Thank you so much for the feedback! We appreciate your business with us. Please if you have any further needs or questions, kindly reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on October 16, 2023
Posted by: Evalleyalan
[This review was collected as part of a promotion.] Lots of room inside. Very quiet. The little square ice cubes are neat.
Written by a customer while visiting frigidaire.com