Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
2
Features are OK.
on March 30, 2025
Posted by: JMae
Produce and water bottles frozen in the fridge with temperatures said I’d recommended settings at zero and 37. Produce is ruined. We turned the temperature to 40 C and 0C. A leak under the fridge. A new part was installed but still leaks. we have a call into appliance repair
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 2, 2025
Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis.
Your experience matters to us, and we want to make sure that your concern is getting all the assistance you need. Kindly check your inbox as we have sent you an email for us to properly address your concern, feel free also to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
I urchased the fridge 1 month ago and was impressed wit the interior and exterior design. The spacing and size of drawers and shelves optimized the available space.
I bought this fridge approximately a month ago to replace my old Samsung that was acting up. So far the fridge has been great. Love the layout and especially the door shelves. Seems like I have so much space. Also love the led lighting. So bright inside and outside light makes a great night light
This fridge looks spacious and well designed inside, however, I just can't believe the finish is supposed to be like this. It has not even been connected to our water yet but seeing it compared to my old one, it looks awful with the dark smudges. When I tried to wash it with a very soft cloth and just soap and water, it looked like the second picture. The finish on the handles looks completely dark and does not feel like my other stainless handles on other appliances. I tried buffing with a cloth especially made for stainless items but that does not do anything. I'm very concerned as the plumber will be connecting this tomorrow.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 10, 2025
Hi valued customer, Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
Moving forward, if you need assistance. Please don't hesitate to connect with us through phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Aside from being beautiful, the water/ice system and shelf/drawer arrangement is perfect. Having the door alarm and filter replacement reminders is really handy as well. Would definitely buy a Frigidare again.
Well laid out and way better than out Kenn air for thousands less
on January 24, 2025
Posted by: Benny15
Only a month in but love the legs for balancing have easy access and work great and the layout is a big improvement . Also love the size of the water ice machine as well all use large water cups and this make it easy