Customer reviews from hp.com
HP - 23.8" Touch-Screen All -In-One - Intel Core i7-1165G7 - 16GB Memory - 512GB SSD - natural silver
Average customer rating
4.4 out of 5
4.4
(210 Reviews)
Open Ratings Snapshot
Rating breakdown 210 reviews
5 Stars
141
4 Stars
37
3 Stars
20
2 Stars
2
1 Star
10
86%of customers recommend this product. 
(
95 out of 110
)
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Customer Reviews for HP - 23.8" Touch-Screen All -In-One - Intel Core i7-1165G7 - 16GB Memory - 512GB SSD - natural silver
Customer Rating
1 out of 5
1
Under performance
on March 14, 2021
Posted by: Yemi
from Houston Texas
Verified Purchase:Yes
I bought it less than a month and I am returning it back. This is a sub standard product. It is slow, make noise and not performing well.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Loud Fan, Slows Down
on September 25, 2021
Posted by: IloveteaOK
Verified Purchase:Yes
I'm not unhappy with it but I'm not happy. It seems to hear up with minimal use, then the very loud fan turns on. That shouldn't be happening with basic word processing and email and a handful of web browsers open.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor quality control
on April 27, 2021
Posted by: Sandy678
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was never able to even try this product. I was sent a machine that had a power cord that would not attach to the machine. After many phone calls I felt my best option was to return this product. Was disappointed in the quality control as I felt this machine had all the features I was looking for.
Features
4 out of 5
4
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Awesome
on August 1, 2021
Posted by: Mucho
from Yutan, NE
Verified Purchase:Yes
I’d recommend this, switching from a laptop to desktop. Ten times easier
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Happy but.....
on August 18, 2021
Posted by: Mixed bagz
Verified Purchase:Yes
When the computer is on it is very loud. It must be the cooling system but annoying.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Why no Office?
on January 17, 2021
Posted by: JScott2321
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] The computer is decently powered, but Office didn't come already installed (you have to purchase it separately, yearly, which is ridiculous, as that should be a basic in a work computer), and the 'sleep' mode is not working properly, as it wakes on its own. Not super confident that this computer will last long.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Love it
on February 13, 2021
Posted by: mybuddylcpc
from Monterey, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works great love the touch screen on a desktop.
The only drawback is the hard drive runs a lot and is very loud
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy install from scratch
on February 18, 2021
Posted by: DookinDallas
from Dallas, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] simple and effective packaging, easy to unpack and step through setup. Installed Office 365 and setup existing email accounts and attached to UPS all in about an hour.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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