Customer reviews from hp.com
HP - 27 " Touch-Screen All- In- One - AMD Ryzen 5 5500U - 16GB Memory - 512GB SSD
Average customer rating
4.5
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
250
4 Stars
71
3 Stars
22
2 Stars
6
1 Star
12
91%of customers recommend this product.
(
89 out of
98)
Customer Reviews for HP - 27 " Touch-Screen All- In- One - AMD Ryzen 5 5500U - 16GB Memory - 512GB SSD
Posted by: JAPT
Verified Purchase:Yes
Had a 2018 Dell All-in-One with 24" screen and with Intel processors---multiple problems from the onset and difficult to work with the support teams. This 27" screen is so much better and the AMD processors with Windows 11 is very fast and responsive !! Very pleased at this point with this purchase. Be certain that your accessories work with Windows 11.
Written by a customer while visiting hp.com
Customer Rating
1
WORST EXPERIENCE WITH A COMPUTER COMPANY EVER. TH
on December 24, 2022
Posted by: Anonymous
Verified Purchase:Yes
The only reason my rating isn't any lower is because it won't go any lower. There is no place to enter an agreement to your terms and conditions. Isn't that convenient?????
Written by a customer while visiting hp.com
Posted by: OnlyHP4me
from Northern CA
Verified Purchase:Yes
Loving my new computer so far, especially the speedy online response. I still have lots to learn, as I've only explored a fraction of it's potential.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Flat Earth Man
Verified Purchase:Yes
Great all in one PC, my old HP was 8 years old and just was not cutting it, this new one is fast, and does everything I need it to do.
Written by a customer while visiting hp.com
Posted by: Cheech n
Verified Purchase:Yes
The computer is great.
Value
5
Written by a customer while visiting hp.com
Posted by: Tatalove
from Alabama
Verified Purchase:Yes
Delivered in a very timely manner!! I absolutely love my HP!! Met all my expectations
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: So22
Verified Purchase:Yes
I’ve had this all in one for 2 weeks and I’m not impressed. I work from home so I am on it for 8 hours a day. The screen is great but the camera/zoom quality is terrible. The fan runs up and down and is very noisy. It has a very slow response time and will take 5-20 seconds to load as the day goes on. I checked the memory and it’s using 33% in the background! It’s slowing down my computer. I don’t think I would recommend this to others and wish I had bought a different model. Maybe it’s the all in one that’s the problem though because the specs are good enough that they should be fine after two weeks of use.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Glen’s new computer
from Daytona
Verified Purchase:Yes
So far, so good.. Main issue has been trying to transfer stuff from our old computer to this new one .. Would be nice if OFFICE came installed already ..
The price of the Office Suite is ridiculous.. Then they want you to pay for it every year … PLEASE
The price of the Office Suite is ridiculous.. Then they want you to pay for it every year … PLEASE
Value
4
Quality
5
Written by a customer while visiting hp.com