Customer reviews from hp.com
HP - 27 " Touch-Screen All- In- One - AMD Ryzen 5 5500U - 16GB Memory - 512GB SSD
Average customer rating
4.5
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
250
4 Stars
71
3 Stars
22
2 Stars
6
1 Star
12
91%of customers recommend this product.
(
89 out of
98)
Customer Reviews for HP - 27 " Touch-Screen All- In- One - AMD Ryzen 5 5500U - 16GB Memory - 512GB SSD
Posted by: AZ retiree
Verified Purchase:Yes
The set up was straightforward but I wish it provided software to transfer data from my old computer. I also wish it had a couple more usb slots since just about everything these days is connected via usb.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Angry birds
Verified Purchase:Yes
not touch screen, not wireless
Value
1
Quality
1
Written by a customer while visiting hp.com
Customer Rating
1
Not a high performance system - HP All-in-One 27-cb1177z PC, 27", Windows 11 Home
on March 1, 2023
Posted by: paradimethylaminobenzalda
from Waltham, Massachusetts
Verified Purchase:Yes
One HUGE problem with new HP computers with Windows 11 - during setup you reach a screen where you MUST connect to the internet, either via ethernet connection or via WiFi. Does HP & Microsoft not realize that MILLIONS of people don't have any access to the internet? and many more might be in my shoes where I'm temporarily living from a hotel - yes we have wifi, but you have to use an elaborate sign in page and there's no allowance for this situation in the Windows setup program.
Now- as to this specific system, first let me admit I'm a bit of a "power user". That is, on a normal day, I will have at least 2 different browsers open, each with maybe 20 - 30 tabs, I will have a command (CMD) window open, be running VPN software, and have several remote desktop sessions open (VNC/NoMachine) and be streaming from YouTube. I also have an attached 4K UHD monitor.
I thought that with 16GB of RAM, the video subsystem would be able to "borrow" memory for graphics tasks, but that doesn't seem to be the case. The system VRAM is only 512MB, so for example, If I want to run Age of Empires - Definitive Edition (AoE-DE) in single user skirmish, I have to reduce the max "players" to 5 or 6, map size down to 6 player size and max population to 125 per player. Otherwise the game will just seize (become unresponsive) at some point. Other programs like the browsers frequently seize as well. And even parts of the Windows desktop will seize. I'm very disappointed in this system as it wasn't a "cheap" model.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: P Kennedy
Verified Purchase:Yes
Easy to use, great clarity, fast & efficient
No, I would not recommend this to a friend.
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: LR1924
from Maryland
Verified Purchase:Yes
This all-in-one does not come with a CD-Rom. As a result I cannot load some hardware and software from my previous computer. And, I am now being told that because it came installed with Windows 11, the hardware and software is not compatible; so there are no drivers available.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: CarlBakersfield
from Bakersfield, CA
Verified Purchase:Yes
Nice desktop all-in-one. Only had it for 2 weeks. The speakers are low grade mono. This unit was very easy to set up and get going: only a few simple steps. This unit will eventually replace my 2011 HP Pavilion HPE, which I still work on daily. So far, looks impressive, except for the speakers.
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Moses Lake, Washington
Verified Purchase:Yes
I'm surprised that this didn't have a touchscreen, or a DVD.
I would recommend this to a friend!
Value
3
Quality
5
Written by a customer while visiting hp.com
Posted by: Roy S.
from Boca Raton, FL
Verified Purchase:Yes
It's so nice to have a fast computer, as my old All-in-One was so slow. It was about 10 -12 years old. I also like HP products, Ive always had good luck HP stuff.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com