Customer reviews from snowjoe.com
Snow Joe - 10 Ton Manual Log Splitter
Average customer rating
4.7
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
55
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Snow Joe - 10 Ton Manual Log Splitter
Posted by: Owner
from East Coast
Verified Purchase:Yes
The splitter works as advertised. I have split different size logs with no problem. My problem is with the quality of manufacture. When I received the splitter it had a piece of rubber along the bottom to allow it to be placed on concrete and not slide around. The strip on mine was installed so crooked that it over hanged the base. It did not stop the operation of the splitter but was extremely unsightly so I ripped it off. Now I have to put a mat under the splitter.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Solid reliable
on December 11, 2018
Posted by: Rich in NH
from New Hampshire
We burn about 5 cords a season. Most of the time I use a 5 ton electric splitter, but there are times when the rounds are too tough for the splitter or too heavy for me to lift up. Then I turn to the Sun Joe. It's slower but almost always can power through. I lent my Sun Joe to an old-timer who was splitting all his wood with a maul. He was so pleased that he saved $ from his SS check and bought his own.
Written by a customer while visiting snowjoe.com
Posted by: Charlotta
from Southern NH
Verified Purchase:Yes
I live in a cabin off grid and was always throwing out my back/shoulder splitting wood with a maul. This machine is more powerful than a splitting maul and doesn’t hurt my back to use. It’s a little slower to use than other methods but it’s kind of fun to do. I keep it in my wood room and that’s another advantage- it works in a low ceiling area, unlike a maul.
It has a bigger piston on the left side than the right; at first I thought that was a weird flaw but it’s actually smart design— the bigger piston moves the splitter further but the smaller one gives you extra leverage for making the final crack into hard pieces of firewood.
I will probably still borrow a gas splitter when doing major amounts of wood splitting for the year but this thing is fantastic.
It has a bigger piston on the left side than the right; at first I thought that was a weird flaw but it’s actually smart design— the bigger piston moves the splitter further but the smaller one gives you extra leverage for making the final crack into hard pieces of firewood.
I will probably still borrow a gas splitter when doing major amounts of wood splitting for the year but this thing is fantastic.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Fantastic for a female to use!
on January 2, 2021
Posted by: JNug
from AB Canada
wanted to have something a woman could use to split logs so that I can get logs ready for the fire without asking my husband to do it all the time. I have bad shoulders, so I can’t swing an ax, and don’t feel comfortable doing that anyway! Once you learn how to use this splitter PROPERLY, it’s really quite simple! I use it to split my wood all the way to kindling!!! I love this splitter! Would highly recommend. And there’s a great YouTube video a fella has put out to use it. The instructions weren’t as clear as his demo!
Written by a customer while visiting snowjoe.com
Customer Rating
1
Poor Support
on January 8, 2023
Posted by: Harry123
from PA
There is very poor support from sun jo for fixing this splitter
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, January 10, 2023
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: Peter0117
from Demarest, NJ, United States
Verified Purchase:Yes
It’s so easy to use. So easy and fun to use, my 8 year old daughter loves to help! I would definitely recommend this!
Written by a customer while visiting snowjoe.com
Posted by: Merf
from Wisconsin
Verified Purchase:Yes
Works great!! Was hesitant at first but after a week of thinking I took a chance. For the price you can’t beat it. Much better than splitting by hand.
Written by a customer while visiting snowjoe.com
Posted by: Rick44
from Savannah, GA, United States
Verified Purchase:Yes
Bought my first one a few weeks ago.....so pleased with its operation that got a second one for my brother in-law. Love the fact it is manual operation (no need keep gas on hand or worry about proximity to electrical outlet) . Very easy to use. I"m 70 + and have no problems operating it.
Written by a customer while visiting snowjoe.com