Customer reviews from snowjoe.com
Snow Joe - 15-Amp 1.6-Inch Cutting Diameter Electric Silent Wood Chipper/Shredder - Green
Average customer rating
4.6
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
40
4 Stars
6
3 Stars
4
2 Stars
0
1 Star
2
Customer Reviews for Snow Joe - 15-Amp 1.6-Inch Cutting Diameter Electric Silent Wood Chipper/Shredder - Green
Customer Rating
1
chipper shredder
on July 20, 2025
Posted by: Chinese disposable
from North Bay Ontario Canada
until the counter part breaks and is no longer available.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 21, 2025
Dear Valued Customer,
Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your Sun Joe CJ603E Silent Electric Wood Chipper + Shredder.
We understand how frustrating it can be when a key component is no longer available, and we’d like to further investigate this issue to explore any possible solutions. Please don’t hesitate to reach out to us directly at our toll-free number, 866-225-9723. Our customer care team is available every day from 10 AM to 6 PM EST and would be glad to assist you.
We value your experience and appreciate the opportunity to make this right.
Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your Sun Joe CJ603E Silent Electric Wood Chipper + Shredder.
We understand how frustrating it can be when a key component is no longer available, and we’d like to further investigate this issue to explore any possible solutions. Please don’t hesitate to reach out to us directly at our toll-free number, 866-225-9723. Our customer care team is available every day from 10 AM to 6 PM EST and would be glad to assist you.
We value your experience and appreciate the opportunity to make this right.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Good but with limitations
on September 16, 2025
Posted by: PetrifiedPops
The chips are not as clean as I would have liked. It is most definitely not for leaves, unless you have very few. The imput is simply too small and you end up feeding a handfull at a time. Once I accepted that, I am enjoying the chipper for smaller branches from the trees at the top of my ravine property. It is small, but do wear protective gear, especially if you are feeding a longer stick or branch as they can whip around and even eject. I don't use the collection bag as when I use the chipper I do quite a bit of work and it fills too quickly for me.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, September 17, 2025
Dear Valued Customer,
Thank you for taking the time to share your detailed feedback on the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We truly value your input, as it helps us identify areas for improvement and ensures we continue developing products that meet the needs of our customers.
We appreciate your observations regarding the chip size, input capacity, and use with leaves, as well as your safety reminder about wearing protective gear when handling longer branches. It’s great to hear that you are enjoying the chipper for smaller branches on your property, and we’ll take your comments into account as we work to enhance our designs.
If there’s anything else we can assist you with, please don’t hesitate to reach out—our team is always more than happy to help.
Thank you for taking the time to share your detailed feedback on the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We truly value your input, as it helps us identify areas for improvement and ensures we continue developing products that meet the needs of our customers.
We appreciate your observations regarding the chip size, input capacity, and use with leaves, as well as your safety reminder about wearing protective gear when handling longer branches. It’s great to hear that you are enjoying the chipper for smaller branches on your property, and we’ll take your comments into account as we work to enhance our designs.
If there’s anything else we can assist you with, please don’t hesitate to reach out—our team is always more than happy to help.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Counterplate replace
on December 3, 2025
Posted by: Shredder
[This review was collected as part of a promotion.] Works well until the counterplate breaks . Impossible to replace.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, December 4, 2025
Hello Ralph,
Thank you for bringing this matter to our attention and for providing detailed feedback. We sincerely apologize for the issue you experienced with the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We understand how frustrating it can be when a component, such as the counterplate, breaks and replacement options are not readily available.
Please be assured that we stand behind our products and offer a standard 2-year warranty for the Sun Joe CJ603E. If the counterplate or any other part is not available or not sold separately, we are committed to exploring all possible options to ensure a satisfactory resolution.
We encourage you to contact us directly so our team can assist you and provide guidance on the best way to address this matter. We are dedicated to supporting our customers and ensuring your complete satisfaction.
Thank you for bringing this matter to our attention and for providing detailed feedback. We sincerely apologize for the issue you experienced with the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We understand how frustrating it can be when a component, such as the counterplate, breaks and replacement options are not readily available.
Please be assured that we stand behind our products and offer a standard 2-year warranty for the Sun Joe CJ603E. If the counterplate or any other part is not available or not sold separately, we are committed to exploring all possible options to ensure a satisfactory resolution.
We encourage you to contact us directly so our team can assist you and provide guidance on the best way to address this matter. We are dedicated to supporting our customers and ensuring your complete satisfaction.
Written by a customer while visiting snowjoe.com
Customer Rating
5
It just works and works
on December 23, 2025
Posted by: Jayyyy
from Akron Ohio
I love my chipper. Everything can go in the mulch pile or the fireplace now. It does get jammed sometimes but that’s usually when I am pushing it. Mines chewed up an entire birch tree, a black walnut, some large lilacs and much more over 3 years and it keeps on going. One of the best buy’s I’ve ever made.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, December 26, 2025
Dear Valued Customer,
Thank you for taking the time to share your experience with the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We’re truly delighted to hear that it has consistently performed well for you over the past three years and has handled such demanding tasks with reliability and efficiency.
Your feedback regarding its durability, versatility, and long-term performance is greatly appreciated, as it highlights exactly what the CJ603E was designed to deliver. We also value your honest insight about occasional jamming, and we appreciate your understanding of proper operation to achieve optimal results.
Thank you for choosing Shop Joe and for your continued trust in our products. Your satisfaction means a great deal to us, and we’re proud to know that this has been one of the best purchases you’ve made.
Thank you for taking the time to share your experience with the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We’re truly delighted to hear that it has consistently performed well for you over the past three years and has handled such demanding tasks with reliability and efficiency.
Your feedback regarding its durability, versatility, and long-term performance is greatly appreciated, as it highlights exactly what the CJ603E was designed to deliver. We also value your honest insight about occasional jamming, and we appreciate your understanding of proper operation to achieve optimal results.
Thank you for choosing Shop Joe and for your continued trust in our products. Your satisfaction means a great deal to us, and we’re proud to know that this has been one of the best purchases you’ve made.
Written by a customer while visiting snowjoe.com