Customer reviews from snowjoe.com
Snow Joe - 21 Ft Twist-n-Lock Snow Shovel Roof Rake - Blue
Average customer rating
4.3
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
8
3 Stars
6
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Snow Joe - 21 Ft Twist-n-Lock Snow Shovel Roof Rake - Blue
Posted by: Skylady
from Apple Valley, MN
Verified Purchase:Yes
I found the roof rake light and fairly easy to handle. While I love the idea of telescoping sections for easy of storage, when you are raking in the cold, ice and snow, the blue plastic threaded joints freeze up. I ended up having to bring the rake indoors to thaw it out and then lubed the joints with WD40. That worked marginally. At least I was able to telescope the rake back to the size I could store in the garage. Because of the difficult operation of the blue threaded joints, I would probably not buy this rake again. Despite that operational challenges I was able to get the roof raked and saved the lower level of the house from water damage.
Written by a customer while visiting snowjoe.com
Posted by: Fighting Ice Dams
from Savage, MN
Verified Purchase:Yes
I received my Snow Joe on a Friday, and used it for the first time that Sunday. Unfortunately, there was an issue and the unit will not collapse. I called customer support on Sunday morning and it was pleasantly surprised to find out that it was being staffed on a weekend. After I explained the issue, I was told to register my product online (which I had not done yet) and call back. When I called back, I was told that the product would be replaced at no charge. That was great - unfortunately all the snow has melted and I have not had the opportunity to use the replacement rake this year.
Written by a customer while visiting snowjoe.com
Posted by: Clearwater Chris
from Clearwater, MN
Verified Purchase:Yes
This rake is easy to put together, but make sure you tighten the nuts well or check them after each use. I lost one that holds one of the braces to the plastic rake head. The plastic rake seems to be less harmful to asphalt shingles than my old aluminum one. Know that it's difficult to change the length of the handle once you've used the rake as snow gets inside and freezes up the pieces that screw apart.
Written by a customer while visiting snowjoe.com
Posted by: Raff
from Sandy pond, ny
Verified Purchase:Yes
nice price and length. However, as mentioned in some reviews it sticks, the poles and threads. The whole idea of getting a collapsible rake is to be able to make it small to store it but if it doesn't collapse you can't.
Written by a customer while visiting snowjoe.com
Customer Rating
3
could be made better
on October 19, 2018
Posted by: fitzgirl
from georgia
It would be a better product if the head of it pivoted back and forth, the pole barely has a curve on the end of it. I tried to get debris off my roof and this barely scraped the edges. Had the end pivoted maybe I could've grabbed more debris. Now, I'm buying a ladder which I wanted to do in the first place.
Written by a customer while visiting snowjoe.com
Posted by: Alex from TB
from TB, ON
Verified Purchase:Yes
Easy to assemble, but very hard to operate when fully extended
Written by a customer while visiting snowjoe.com
Posted by: RandyM
from Minnesota
Verified Purchase:Yes
This roof rake worked ok but I had a problem with it always coming apart. It came apart on the bottom part of the telescoping tightener - the part that isn't suppose to slide or the part that is attached to the top of each section.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Defective in manufacture; had to fix myself
on January 8, 2018
Posted by: SnowJoer
from Massachusetts, United States
After assembly, I started using this on simple roof snow. With just light tugging, the handle portion (aluminum tube) came off the main body, exposing the tube stub that it mates with. There was no evidence of a fastener or glue presence to hold the thing together. I had to rig a fix, myself.
Written by a customer while visiting snowjoe.com