Customer reviews from ATT.com
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
23
4 Stars
15
3 Stars
7
2 Stars
2
1 Star
5
74%of customers recommend this product.
(
29 out of
39)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
1
Issue after issue
on July 30, 2023
Posted by: Manzana
from Minnesota
After 8 calls over a year, and many promised and guarantees, my phone remains as the worst phone I ever owned. But dialing, pulling up apps and self-typing while sitting on table as if possessed is only some of its numerous other talents.
No, I would not recommend this to a friend.
By Google Team, August 2, 2023
Hi there,
We appreciate your feedback, and are sorry to hear that you are having issues with your Pixel 6.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
We appreciate your feedback, and are sorry to hear that you are having issues with your Pixel 6.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting ATT.com
Customer Rating
3
Decent Phone
on September 17, 2022
Posted by: BatsKk123
from South Bend Indiana
one of a kind phone. Love the Camera design on the back
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
The phone exploded and caught on fire
on July 30, 2022
Posted by: Anonymous
from Manhattan
My Pixel 6 exploded and caught fire for no apparent reason. I will never buy another Pixel phone.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Great phone
on June 22, 2022
Posted by: a7227t
Screen is very clear and good size. Very fast performance. Front/back cameras are good. Many settings available to customize to your liking. Easy to navigate. Battery life very good. I like that you can get app updates thru Google Play without having to be signed in. Sound from speakers isn't the best, but the phone is so good otherwise that I am fine with it.
Written by a customer while visiting ATT.com
Customer Rating
1
Google Pixel6 Pro-- screen failed after 4 months
on April 29, 2022
Posted by: kjs_tx
from Plano, TX
I have had my Google Pixel6 Pro for 4 months and the screen is already dead-- solid green screen. It started flickering with green/yellow and by the end of the day it was a solid green screen. Can't read/access anything on the screen. Never been dropped, no damage to the screen.
What is even worse is the Google Support. I tried calling them and a chat with support and they keep telling me to power off the phone, change the background color, reset the device, etc. They never "listen" that I can't read/access anything on the screen.
Remember the old pain with internet providers telling you to unplug the connection and re-connect the connection, to turn power on/off. Google support was worse than that!
What is even worse is the Google Support. I tried calling them and a chat with support and they keep telling me to power off the phone, change the background color, reset the device, etc. They never "listen" that I can't read/access anything on the screen.
Remember the old pain with internet providers telling you to unplug the connection and re-connect the connection, to turn power on/off. Google support was worse than that!
No, I would not recommend this to a friend.
By Google Team, May 4, 2022
Hi there,
We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 6.
For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues
If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. You can contact us by visiting our Pixel Phone Help Center and selecting "Contact Us" at the bottom of the page or from your phone click on Settings > Tips & support > Contact us
We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 6.
For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues
If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. You can contact us by visiting our Pixel Phone Help Center and selecting "Contact Us" at the bottom of the page or from your phone click on Settings > Tips & support > Contact us
Written by a customer while visiting ATT.com
Customer Rating
2
Camera problems!
on March 12, 2022
Posted by: EmLu
from Searcy, AR
I've had this phone for a few months and am already having problems. After about a month of having this phone the camera stopped working. The back camera specifically. It started to blur and won't focus ever. It's just blurry. It started glitching back and forth with working and not. Mostly not. The only lense for the back camera is will work on now is .7 I got this phone for the camera because I heard great things about it and it takes amazing photos. To my disappointment, the back stopped working so I have to use the front camera whenever I'm trying to take a photo now. I also do not like the way the back camera sticks out of the phone. It gets scratched up easily if you set it down wrong or in your back pocket. I took off the back cover after a few weeks after the camera stopped working and the scratches from the back lense was not the cause because there was no scratches when it stopped working.
By Google Team, March 14, 2022
Hi EmLu,
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting ATT.com
Posted by: Finally Made the Switch
from Wisconsin
Verified Purchase:Yes
I finally decided to switch from a Samsung phone to a Pixel phone. I was getting tired of the software that Samsung forces on you, that you don't want or need. I was apprehensive, as I have never used a Google-branded phone.
I love it. I was able to transfer all my apps, pictures, and even passwords using the USB-C to USB-C cord. Once it all transferred and updates were applied, I dove in. It took a little while to get used to using gestures instead of back buttons and display open windows buttons (which you can still use by turning on in Settings).
I like using my thumb to unlock the phone and turn it on. I've heard there are issues with this, but it seems to work fine for me about 95% of the time. Sometimes, I have to actually use my PIN.
The phone rarely gets below 45% battery in a full day of using apps and directions.
Right now, I don't see myself going back.
I love it. I was able to transfer all my apps, pictures, and even passwords using the USB-C to USB-C cord. Once it all transferred and updates were applied, I dove in. It took a little while to get used to using gestures instead of back buttons and display open windows buttons (which you can still use by turning on in Settings).
I like using my thumb to unlock the phone and turn it on. I've heard there are issues with this, but it seems to work fine for me about 95% of the time. Sometimes, I have to actually use my PIN.
The phone rarely gets below 45% battery in a full day of using apps and directions.
Right now, I don't see myself going back.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kenosha1019
from Kenosha WI
Verified Purchase:Yes
Nice phone but it overheats pretty quickly
No, I would not recommend this to a friend.
By Google Team, March 1, 2022
Hi Kenosha1019,
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting ATT.com