Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
5
Great phone
on December 19, 2021
Posted by: Jeff
This is the best cell phone that I've ever owned and I've pretty much owned them all. My previous favorite was the 3XL and this is an improvement of that model. I hope Google continues to do phones
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Spectacular Phone
on December 19, 2021
Posted by: Mike
The phone feels really good, plus the camera I think is the main part about it, I love this phone.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1
Returning
on December 19, 2021
Posted by: J123
Switched to the Pixel 3 from iPhone a few years back and loved it. Upgraded to the Pixel 6 as the 3 is no longer receiving updates and have never hated a phone so much. As others have said, the fingerprint sensor doesn't work, the battery life is terrible, and the calls constantly drop. However my biggest issue is the size of the phone. It's way too big. As a mom constantly holding a baby in one arm being able to use a phone with one hand is a non-negotiable. Returning this and looking at the 4 or 5.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
Too many software issues
on December 19, 2021
Posted by: Dave
Too many problems right now with the software. Hoping that it update will fix the drop, calls the fingerprint sensor and get everything straightened out
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 21, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
upgrade or downgrade
on December 19, 2021
Posted by: mikedaman1
i thought i was upgrading from my pixel 4 to a pixel 6 ot is clear now it was a downgrade. although there are some features that are amazing such as the beautiful camera a video capabilities, the voice to text, and refresh rate. the phone feels dumber then the pixelbto generations ago. the assistant is buggy to say the least. problems such as it not understanding simple comands such as call john. also the new always listening deal is just awful the squeeze the bottom feature being removed is awful, and it uploads much slower then its predecessor. i was so excited for this phone to release waited a month and a half for it to be delivered only to open a huge pile of crap. thanks for nothing google you really let me down on this one
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
4
Almost perfect
on December 19, 2021
Posted by: Anonymous
Battery life is awful, even with brightness below 50% (3-4 hrs)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Good choice for new phone
on December 19, 2021
Posted by: Rhonda
The battery life is amazing!! Takes great pictures with vivid colors! Only downfall is how slippery it is. Definitely need a phone case to give it extra grip. I've never been a big fan of putting calls on speaker, but I can't hold it between my ear and shoulder without it slipping off.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
A Phone Capable of Everything - But Calls....
on December 19, 2021
Posted by: R ob
Had Pixel 6 a week now and signal too poor for calls in many areas - including my home. Waiting for the Dec update to see if it provides any improvement. Not sure at this point if Google has paused roll out or if it hasn't gotten to me yet. There are a lot of impressive things going on with this phone, but I may wind up regretting making the Samsung>Pixel switch. It could wind up as my all time favorite at the end of the day, but cannot recommend or give a good rating at this time.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC