Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
2
screen is terrible
on December 11, 2021
Posted by: Catherine
i loved the phone until i dropped it and now the fingerprint reader won't work :(
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 15, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
A Little Different
on December 12, 2021
Posted by: Jeff
I have read a lot of positive and negative reviews prior to purchasing the pixel 6 and nothing negative so far. The phone is a little different than your typical Android phone, but I think it is a nice change. I'm very happy with it so far. I have the pixel 6, not the pro.Some of the negative comments I read are...One review was the phone charges very slow or the power cord that comes in the box with the phone won't charge the Pixel 6. This is all BS. The phone charges fine with the cord. It also charges very well wirelessly.Another review the phone's screen flashes at times. I haven't experienced this yet. Then again, I only had the phone for two weeks.Another review the bio scan (finger print reader) doesn't function well. It functions fine. I'll admit it's not perfect, but it works 90% of the time.I would highly recommend the Pixel 6.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Awesome camera, but 2 huge problems
on December 12, 2021
Posted by: Sarah T
I recently upgraded from the Pixel 2 to the Pixel 6. The improvements to the camera are stunning, the battery life is outstanding,
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
4
Freeze
on December 12, 2021
Posted by: Phil
When alternating through apps, or if too many apps are open the phone will freeze. Happened 3-4 times in the last week.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Not in love yet...
on December 12, 2021
Posted by: cicknelli
I hate that they moved the fingerprint scanner from the back. In addition to not being as convenient, it's less reliable as well.The size of the 6 is nice and the camera is great but so far nothing else seems like an upgrade.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 15, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Pixel 6
on December 12, 2021
Posted by: Edward
The battery does not last a day even when I'm not using it.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 15, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
I Like Pixels
on December 12, 2021
Posted by: AbbeyOMy
We had Pixel 2 XL for years and loved those phones! We upgraded because the 2XL was no longer getting Google updates... Sme of the items that I've lost are really, really missed. First, the fingerprint on the back of the phone. That was so easy! An automatic move to unlock my phone! And the fingerprint recognition on the front of the Pixel 6 is not as accurate as it should be. Second, I really miss the Live Edge feature to access my Google Assistant. Third, I hate the large format for the clock on the lock screen. I don't need that. My vision is great and I never need to surreptitiously look at my phone to see the time. I've been through every setting and every forum and there is apparently no way to change that. I would have given this rating a seven stars out of 10 but my options were 3 or 4 out of the 5... I am getting used to the phone, but that shouldn't be how you feel about your new phone. If the 2XL had been able to update to a 5G, we would have never switched phones!
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 didn't disappoint expectations.
on December 12, 2021
Posted by: Patrick M
Pixel 6 was upgraded from a Pixel 3. No real issues so far. I'm just enjoying the experience.
I would recommend this to a friend!
Written by a customer while visiting Google LLC