Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
1
Dropping Calls
on November 18, 2021
Posted by: Ronet
I was waiting for months for the phone to come out and I was very disappointed with the pixel 6. The phone keeps dropping calls even though I am in regions where I am getting 5G signals. Initially the fingerprint scanner was horrible but it has gotten better since the last update. I hope Google fixes these issues then I will update my review accordingly.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 3, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
I wanted this phone to be great and it's just not.
on November 18, 2021
Posted by: Flash
I've had the pixel, and 3a and was really excited for the 6. I've had it for a little over a week and I'm sad to say it's leting me down. The battery life is about the same as the 3a at the end of life which is disappointing, the thumb print scanner barely works, I would say about 60% of the time and not at all if a screen protector is added. I had to remove the screen protector to use it. It also seems to get very hot when streaming any kind of video, even for a short period. I'm actually considering returning it and going with the 5a instead.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 3, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Nice
on November 18, 2021
Posted by: Gabz Groove
The pixel 6 is a nice phone but the battery needs much improvement
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6
on November 18, 2021
Posted by: ronzhouse
Nice phone. Takes a while to get used to all the features.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
best mid range phone
on November 18, 2021
Posted by: b do
pixel 6 has very nice design. the screen is great and smooth. the battery life is ok. the camera is good but i havent have the time to explore other features in the camera itself.compared to other phone in the same price range of 600. pixel 6 is the winner for me.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Phone sucks
on November 18, 2021
Posted by: Tony X
This phone is awful. The screen won't stop flickering and turning this weird pink and green tinted color. The finger print sensor is extremely unreliable also. Why can't Google just get hardware right for once?!?!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 8, 2021
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
It's ok
on November 18, 2021
Posted by: Erich L
Long time Google phone user, I stopped at the Pixel 3 but I kept using my Pixel 2 instead up until the 6 I just got. It's big and heavy compared to the Pixel 2, but so fast and a big screen. The screen kind of has a blueish tint or a flash to it when you catch it in the corner of your eye, kind of like a pulse width modulated LED. The on screen finger print reader is a cool idea but works much less accurately than the Pixel 2, I end up using the pin instead a lot. I have big hands but the few extra mm and the extra weight make it harder for one hand use than the Pixel 2. It does have the camera bump out that you can rest your finger on so you don't drop it, the Pixel 6 is a bit slippery.The camera has a bigger sensor, I'm sure I'll eventually appreciate the bokeh, but for taking accurate shots of documents it blurs the edges too much. I probably should use a different camera.I imagine i'll get used to all this stuff, so far the first 3 weeks have been ok. I do like the speed!
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
4
Great phone but......
on November 18, 2021
Posted by: Anonymous
Awesome phone but it's not much different from my Pixel 3 XL I love that phone. This picture quality is a little better and a few other features that are cool but don't really matter. I wish this phone had the squeeze feature because I hate saying hey Google. And the finger print on the screen sucks please put in on the back of the phone like the 3XL it's better that way. But over I love it and I'm the only Android user in a house full of iPhones but all of them want me to take the pictures lol! I have the better phone and they know it. Iphone is just popular and they believe it's better but it's not. So come on Google team If you really want to take over, make the next phone cheaper and blow iPhone out of the water with the features and especially the video. Because everyone says the video is not better than iPhone. So work on that.
I would recommend this to a friend!
Written by a customer while visiting Google LLC