Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
4
Pixel 6
on January 11, 2022
Posted by: Tarrell
The smartphone is awesome! I would have gave it 5 stars but Android 12 need to be updated to fix some bugs but with that being said I have full trust in Google when it comes to software updates!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not great
on January 11, 2022
Posted by: Allison
I am still debating returning this phone. It is heavy, the fingerprint reader almost never recognizes my print and the voice to text is quite possibly the worst I've ever encountered.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 13, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Pixel6
on January 11, 2022
Posted by: smarch323
Preferred my pixel 3the pixel 6 fingerprint log-in does not work wellThe camera's nice, but I am not seeing any new cool features that differentiate it from my pixel 3, except that is much larger which I don't like.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 10, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
Worst phone I've own.
on January 11, 2022
Posted by: Adriana B
I've had the worst luck with the pixel 6. It overheats, battery drains fast and it freezes often. I've had the phone for 4 days.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 13, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
poor
on January 11, 2022
Posted by: Anonymous
I do not care for the Pixel 6. Larger and more bulky that the 3. Does NOT read finger prints very well. I much prefer the Pixel 3.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 10, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Fantastic
on January 11, 2022
Posted by: HeidiBee
I love my pixel 6. It is such an upgrade from the 3. The battery and camera are amazing. Some of the features take a little getting used to, but so happy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Underwhelming
on January 11, 2022
Posted by: danyg
Performance is smooth but overall I just don't love it and don't see major improvements over previous generations. It also comes with some pretty big downsides.Firstly, it's just too big and heavy. Even though on paper the differences to the Pixel 4a and 5a don't look huge, in practice I find it difficult to use and carry around.Secondly, the new in-screen fingerprint scanner is beyond frustratingly slow to use. Give me the old ones on the back of the phone any day. Hopefully this can be fixed in software updates - if not it'll be a major drawback.Finally, despite the much-touted 24 hour battery life I'm not seeing any significant increase over previous models. Tensor doesn't seem to be delivering the efficiencies I'd hoped for, unless power is being eaten up by the higher resolution screen.Overall it's not a bad phone for the price. But after years of Pixel phones being "almost great", even aside from the size challenges, I'd expected so much more from this latest iteration.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
New Pixel 6
on January 11, 2022
Posted by: Lisa M
I have been a Samsung person for a very long time. My son has been using Pixels for a while. He convinced me to give it a try. I love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC